security code says its wrong but its not
itunes always says my security code is wrong but it is not wrong
iPhone 4S, iOS 5.1.1
having the same problem how did you fix it?
6 replies
Which security code? The 3 digit code on the back of your credit card? Or the Pass code to access your phone? Or the password for iTunes?
im answering the two questions correctly its sayign if i do it one more time i will be locked out. the answers are correct and its annoying
any tips?
Well, the answers ARE case sensitive. That could be the issue. You may want to reset them and then you would be sure that they are in the correct format.
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH
no the security questions
My last post has the instructions for resetting the security questions.
security code says its wrong but its not