since upgrading to mountain lion, i cannot use preview anymore. whether i launch the application or try to open a pdf or jpg by double clicking on the file, i get a lengthy error message. having downloaded mountain lion from the app store, i am not sure quite what to do to remedy. anyone encounted the same issues since upgrading?
Yes - I am having the same issue. It seems to only be happening on users that authenticate to Open Directory. Local logins work fine. Preview will not open jpegs or PDFs. After attempting to open files, it hangs up and crashes. I've tried deleting some related cache and peference files with no change. All my updated machines (all iMacs 2009 & 2011) have the same issue.
Same here. Upgraded to Mountain Lion via App Store and Preview went hiwire :-) If any of you finds a solution - please share the fix or workaround with us here in the forum thread. thnx. Lets hope apple picks up the problem and patch the problem soon.
What is the error message?
There is now error message. Not i my case :-) Preview just freezes and must be force-quitted. I am no guru so there may be some hidden logs with a message. if so please instruct me where to look for it :-) Preview freezes on any filetype. It seems to be strugling after the last update from apple. I have also tried to dump all the prefs-files for Preview.app with no luck.
The only message is that Preview Quit Unexpectedly - the crash report comes up to send to Apple. I have a copy of a report if that will help. I have tried a number of the fixes recommended on other discussions with no change. I have changed permissions, etc. Could it be something affecting the link between the machine and the user's directory? Again, it works fine locally, and after checking permissions - unless I am missing something which is entirely possible - I get the same result.
Thanks
this is the error message i get:
Process: Preview [97963]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 6.0 (765)
Build Info: Preview-765000000000000~15
Code Type: X86-64 (Native)
Parent Process: launchd [217]
User ID: 501
Date/Time: 2012-08-07 13:23:45.317 -0400
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 116383 sec
Crashes Since Last Report: 12
Per-App Crashes Since Last Report: 9
Anonymous UUID: D934CCBF-060E-450A-B377-BFD5066B64A2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
XPC domain creation failed: The code signature is not valid: The operation couldn’t be completed. (OSStatus error -67061.)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libxpc.dylib 0x00007fff8816a24a _xpc_runtime_init_once + 1077
1 libdispatch.dylib 0x00007fff8bc360fa _dispatch_client_callout + 8
2 libdispatch.dylib 0x00007fff8bc36085 dispatch_once_f + 50
3 libxpc.dylib 0x00007fff88161919 _xpc_runtime_set_domain + 190
4 libxpc.dylib 0x00007fff88160e90 _libxpc_initializer + 430
5 libSystem.B.dylib 0x00007fff8ce48b2d libSystem_initializer + 172
6 dyld 0x00007fff6c3e0378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
7 dyld 0x00007fff6c3e0762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
8 dyld 0x00007fff6c3dd06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
9 dyld 0x00007fff6c3dcfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
10 dyld 0x00007fff6c3dcfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
11 dyld 0x00007fff6c3dceba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
12 dyld 0x00007fff6c3cefc0 dyld::initializeMainExecutable() + 207
13 dyld 0x00007fff6c3d2b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
14 dyld 0x00007fff6c3ce397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
15 dyld 0x00007fff6c3ce05e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000007c rbx: 0x00007ff63840f4e0 rcx: 0x0bfc40701673fea0 rdx: 0x0000000000000060
rdi: 0x0000000000000000 rsi: 0x00007fff5342feb8 rbp: 0x00007fff53431210 rsp: 0x00007fff53430370
r8: 0x00007fff888d5294 r9: 0x00007ff63840f8f0 r10: 0x00007ff638402a60 r11: 0x00007fff5343055c
r12: 0x00007fff53430540 r13: 0x00007fff5343038c r14: 0x0000000000000001 r15: 0x00007ff63840f8f0
rip: 0x00007fff8816a24a rfl: 0x0000000000010206 cr2: 0x00007fff73cf3690
Logical CPU: 1
Binary Images:
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0x7fff8fbfb000 - 0x7fff8fc4cfff com.apple.SystemConfiguration (1.12 - 1.12) <7A8300B5-F5B3-39F0-A4B2-4C0C293FA29F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8fc4d000 - 0x7fff8fc4fff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8fc50000 - 0x7fff8fc77ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8fe02000 - 0x7fff8fe8fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8fe90000 - 0x7fff8fec1fff com.apple.DictionaryServices (1.2 - 184) <B37F9A90-8954-3DEC-A216-8ABB15C615A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8fece000 - 0x7fff9001efff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <8019964B-4FFB-3328-A425-B1A702177A25> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 10177
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=184.1M resident=79.3M(43%) swapped_out_or_unallocated=104.9M(57%)
Writable regions: Total=17.9M written=372K(2%) resident=852K(5%) swapped_out=0K(0%) unallocated=17.1M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__DATA 15.5M
__IMAGE 528K
__LINKEDIT 54.6M
__TEXT 129.5M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 273.9M
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5
I am having the exact same problem and it is driving me nuts. I can open one or two things in Preview and after that it hangs and I end up having to force quit. I'm not sure if it is file type specific b/c I am mostly oepning eps files.
I am also having same problem. Can sometimes open the same file after freezing.
Get this occasionally too, usually happens on the larger files though.
Check / Search -
Install Java (JRE) | Mac OS 10.7 Lion
Also - in Apple Support Communities - search -
To open plugin process,you need a java runtime.would you like to install one
Check CT's response. Installing Java Runtime (JRE) resolved the issues for me with Preview and Adobe Acrobat.
Preview was working fine after update. Two days ago I opened a corrupt pdf file. After that, preview crashes (beach ball, slow system) every time I try to open it.
Sometimes a message: you have no permission to open this file, shows up.
How can I reinstall preview?
I tried a recover, installed Moutain Lion again and the issue continued.
Yes I'm having the same problem.
I bought a Mac 2 months ago and got home and updated the OS to Mountain Lion via the Apple Store.
Every time I try to edit pics in Preview it crashes and sometimes saves the changes and other times it doesn't, I would say it crashes at least every 2nd time I use Preview. I called Apple Support and they told me Preview only had a very basic editing feature and that I should use iPhoto instead! But I don't like the way you have to import pics and then export them again for back-up so it's just one too many steps for me as I upload lots of pics and edit as i'm an ebay seller so don't want too many pics filing up my iphoto..
Anyway Preview *** and I have as to date, had no help from Apple!
It was suggested to me to reinstall Java. This appears to have solved my problem with preview crashing although I have no idea why
your crash report looks slightly different to mine (suddenly I can't open large PDFs without a crash) - in mine one of the crashing threads seemed to be mentioning things about thumbnails.
So in Preview's (opened with no documents) I went to Preferences > PDF. Then de-selected the Opening for the first time: always show the sidebar checkbox.
The same documents that had been giving me problems before opened just fine. In some cases I was even able to re-enable the scrollbar using the window widget and everything continued to work fine.
Problems seemed to happen to me only when opening a large PDF with the sidebar open...
Hi,
preview crashes when viewing photos. It crashes on both of the users on the mac, while viewing jpegs or canon raw
My mac is using mountain lion updated, It's the latest version of the mini (late 2012) with an i7
Please help!
Thanks,
preview crashing in mountain lion
