PowerPoint for Mac (2011) Slide Transition Problems After Installing Mountain Lion

Steve..does the fix really help? There is hardly any feedback here so just checking with you! Daniel

Not sure how many people follow this discussion closely. The fix was just released last night so not many have probably checked it out yet.

It really does work for me at least! On both machines I use and on multiple tests.

I would really like someone else to try it out and verify it though.

If you are so inclined - please try it out and see if it works for you and let me know.

I am 99% convinced it is fixed.

Steve

Thanks Steve...I will take the update plunge overnight and report back!

I can confirm that this fixes it for me. 15" MacBook Pro Retina 2012-ish.

Steve, MD+JD? You must LOVE school 😉

I also can confirm that in my initial testing it has fixed the problem!!!!!

Great!

Tried some more presentations this AM and transitions continue to work properly!

Thanks for confirmation that it is working for others.

From the Microsoft board documenting the same problem it appears this is a "workaround" or if you prefer "patch" by Microsoft but it does not address a basic bug in the NVidia OpenGL driver. So.... it would be ideal to have the graphics driver fixed to ensure it does not present a problem in other places.

Steve

Steven Petak MD, JD

Appears to be fixed here as well. One down, 137 to go, MS.

So far with my testing, things are looking much, much better, but I am still seeing the problem in some cases. Most slides seem to transition fine, with the problem in the lower quarter of the screen no longer occurring.

But I'll still see the problem consistently when transitioning from slides with a full screen, dark background to a new slide containing a brighter image.

For example, I often do presentations where I "screen out" the background in order to highlight one specific area of the slide. If I fade the screenout graphic in, then transition to a new slide, it will trigger the problem in the lower portion of the screen.

I have created a simple test deck using a stock Microsoft template and image that reproduces the problem consistently on my system. The problem is easily visible when transitioning between slides 2 and 3 in this test deck. If anyone wants to try this out, the test deck is available at the following link:

https://www.box.com/s/244w9n49emgl06t7h05w

It would be very interesting to hear if other folks see the problem using these slides.

I can confirm the problem. Its much less noticable than before, but still noticeable. I have basically the same system as you do.

Not surprising since the problem is in the NVidia OpenGL driver and the patch in PowerPoint is clearly not a perfect solution....

Mostly fixed is better than before. Time to get after NVidia for a fix.

Steve

I can also confirm that this 'patch' does not fully resolve the issue. I have an 80% improvement factor on my presentations but there are clearly still 'tearing' issues and related inconsistencies. This may be better than nothing, but it still prevents me from fully using transitions in my presentations. Ultimately, this is a big dissappointment.

Not the same problem, but perhaps related: I'm running Powerpoint for Mac 2011, 14.3.2, on a Macbook Air Intel Core i5 with OS X 10.8.2. During a slideshow, the slides advance normally for a while, using either a USB remote or the keyboard arrows. Then they stop advancing, and respond to nothing - not the remote, the keyboard, or even the escape key. I have to manually exit the slideshow, then reselect the slide before the one I was on, then start advancing again. This happens 4 - 5 times in an hour presentation.

No one on the MS support site has a solution, so I doubt Apple does, either, but it's worth a shot.

hughejd...your problem is well documented here at:

https://discussions.apple.com/thread/4804874?answerId=21501792022#21501792022&ac_cid=tw123456#21501792

I have suffered severely with a smimilar problem to you. There are two fixes - one is to uninstall Office and re-install WITHOUT the updates.

The second option which is a hassle - but is the one that worked for me - is to completely re-install Mountain Lion from scratch! I had mine done at an Apple Service Centre - then re-installed Office and the 'freezing' issue was completely resolved AND I was also able to re-install ALL the office updates as well.

These incompatibilities between Apple and Microsoft are getting worse - and the fixes taking longer and longer - not to mention outdated drivers! The gloss of Apple is wearing thin for me...as much as I love the products!

Thanks. I was afraid I'd get such an answer, but at least there's a possible solution. I think I'm going to take the more difficult approach of going to the Apple Service Center and having them reinstall everything. I'll let you know how it works.

Yes...I went the tough route as soon as I encountered the 'freezing' issue and before anyone had reported it on here. I assumed it was my MacBook Air so I took it to the shop and they simply re-installed for me. Let me know how it works out for you...it has for me!