nounstudios
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Q: Aperture locks up after this update when I lift and stamp.

Aperture locks up after stamping settings onto random number of photos. This started after software update done today. Is this widespread? I've never had Aperture crash prior to this update. I simply "shift/cmd+c" and then go to another photo and "shift/cmd+v" and then I get the beachball. I have to force quit. When I relaunch and do the exact same thing it works fine, but only for a little while and then I get the beachball again.

 

Any feedback is appreciated.

Aperture 3, Mac OS X (10.7.4), 27 inch iMac with 12 gb RAM.

Posted on Aug 2, 2012 12:57 PM

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nounstudios

Q: Aperture locks up after this update when I lift and stamp.

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  • by léonie,

    léonie léonie Aug 2, 2012 1:17 PM in response to nounstudios
    Level 10 (108,955 points)
    iCloud
    Aug 2, 2012 1:17 PM in response to nounstudios

    Have you done any of the basic trouble shooting already? I'd start with repairing permissions and repairing the library.

     

    Aperture 3: Troubleshooting Basics: http://support.apple.com/kb/HT3805

     

    Also, can it be that you are running out of disk space?

     

    What did you do, before this trouble started? did you import images or install new software? Have you changed any settings?

  • by nounstudios,

    nounstudios nounstudios Aug 2, 2012 1:38 PM in response to léonie
    Level 1 (0 points)
    Aug 2, 2012 1:38 PM in response to léonie

    Ran software update overnight. Came in and started working on the same library that worked fine yesterday. No other software installed other than the mountain lion related updates for Safari that came through with the same software update. No new images imported. This was a library with only one project and the library resides on an external hard drive (this is how our studio normally works: one shoot = one project = one library on an external drive. I know it's a little bit of overkill, but it makes sharing libraries between photo editors and archiving weddings very easy).

     

    900gb open space on iMac, 1tb open space on hard drive.

     

    I will try the permissions thing and post results.

  • by nounstudios,

    nounstudios nounstudios Aug 16, 2012 12:43 PM in response to léonie
    Level 1 (0 points)
    Aug 16, 2012 12:43 PM in response to léonie

    I went through all of the trouble shooting basics and did the repairs. This did not solve the problem. The wierd thing is this problem is so random. I can lift and past settings five times and then the sixth time it will lock on the spinning beachball. The next time it might be on the first or second lift and stamp.

     

    As mentioned above, our libraries are very simple. Usually one wedding per library. This issue happens in multiple libraries. I edited photos for about an hour yesterday and had to force quit no less than 20 times. So frustrating. Any help is appreciated!!

  • by léonie,

    léonie léonie Aug 16, 2012 1:06 PM in response to nounstudios
    Level 10 (108,955 points)
    iCloud
    Aug 16, 2012 1:06 PM in response to nounstudios

    What are your exact system versions - Aperture and MacOS? Your signature says 10.7.4, but you mention Mt. Lion?

     

    Is your external drive directly connected or a is it a network volume?

    And does the freezing happen only in your acount or also when logged into a different account?

     

    Do you see any diagnostic messages in the Console window (launch the Console from Applications > Utilities, if it is not running routinely) when the freezing occurs?

     

    Try the hardware checks described here, just in case - maybe you have disk trouble or defective RAM:

    http://www.reedcorner.net/understanding-upgrade-nightmares/

  • by nounstudios,

    nounstudios nounstudios Aug 16, 2012 1:37 PM in response to léonie
    Level 1 (0 points)
    Aug 16, 2012 1:37 PM in response to léonie

    Processor  3.4 GHz Intel Core i7

    Memory  12 GB 1333 MHz DDR3

    Graphics  AMD Radeon HD 6970M 1024 MB

    Software  Mac OS X Lion 10.7.4 (11E53)

     

    Aperture is 3.3.2

     

    I only have one account on this computer.

     

    We connect dives two ways:

     

    Way 1: Hard drive is G-Raid 2TB connected directly to the computer.

    Way 2: G-drive Mini is daisy chained to the G-Raid.

     

    I am going to try to determine if the problems are specific to libraries on one drive versus the other.

     

    I will keep console open. I did a string search for "aperture" and it showed a handful of messages from today, but I haven't been editing photos today so it wouldn't be related. They all appear to be related to "shared window" or "window list with groups".

     

    I will also do the hardware tests.

  • by dancarson,

    dancarson dancarson Aug 30, 2012 12:11 AM in response to nounstudios
    Level 1 (0 points)
    Aug 30, 2012 12:11 AM in response to nounstudios

    I have the same issue on my iMac

     

    The version previous to the update 3.3.2 was fine.

     

    Once updated to 3.3.2 on Lion it would crash on the Stamp feature.

    Updated to Mountain Lion and still happens.  Makes no difference on libraries, time open, import, etc...

    All images are on the local HDD and have 1.2TB free.

     

    Have done permissions repairs, etc...

     

    Didn't do the Aperture update on my 2009 MacBook Pro 13" (still on Lion) and no issues at all. So will wait for a while before taking that update.

     

    iMac 27-inch, Mid 2010

    Processor  2.93 GHz Intel Core i7

    Memory  8 GB 1333 MHz DDR3

    Graphics  ATI Radeon HD 5750 1024 MB

    Software  OS X 10.8.1 (12B19)