patrick14

Q: Sound Effects Not working Correctly in Mail 6.0 or Notification Center...

I recently installed Mountain Lion on my MacBook Pro (2012 Retina Screen, 2.7 GHz Core i7, 16 GB RAM) and all the sound effects are no longer working in the new version of Mail 6.0. There are also Sound Effect problems with the Notification Center. 

 

I double checked and all my settings appear to be correct in Mail and in the Sounds & Notification Center Pref Panes.  I also did a PRAM reset to see if that would fix it, and that made no difference either.  In Mail, only some sounds are working. I still get the swoosh sound when mail is sent but not any of the other sounds like when email is deleted or received.  Also, my speakers are working fine for audio etc.

 

I called Apple Care and the technician had me on the phone for a while and researched this, but said he could find nothing that was known or had been reported on this issue. As an FYI, to the best of my knowledge I'm not running any incompatible apps.  Every app I am running is listed as being compatible with ML.

 

Has anyone else had this issue with the Mail and Notification Center Sound Effects?  I would appreciate any solutions or suggestions.

 

Thanks...

 

Patrick

MacBook Pro with Retina display, OS X Mountain Lion, Mail 6.0 & Navigation Center

Posted on Aug 2, 2012 2:16 PM

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Q: Sound Effects Not working Correctly in Mail 6.0 or Notification Center...

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  • by maharaj,

    maharaj maharaj Aug 29, 2012 10:52 AM in response to mike 2.0
    Level 1 (105 points)
    Aug 29, 2012 10:52 AM in response to mike 2.0

    Mike I was just being facetious

    "guess wot ! i've isolated it - the programmers haven't finished their job and the marketers have released it."

    that's all one sentence. i was suggesting it's not written properly in the first place. sorry if i misled you!

    cheers

  • by karenjs,

    karenjs karenjs Sep 3, 2012 8:09 AM in response to Alpha Centauri
    Level 1 (0 points)
    iPhone
    Sep 3, 2012 8:09 AM in response to Alpha Centauri

    Very interesting...I posted the same issue over on another thread (to no avail either).

    BUT - when I occasionally use the Air Play mirroring to send my laptop screen to my Apple TV, as it connects, I also get "a week's worth of send email swooshing" going on.  It appears that those mail sounds (and all the alert sounds I've clicked on in Prefs -> Sound trying to isolate and fix this issue) get queued in a buffer somewhere and then they all rush out.  For Alpha Centauri, it was when he tried the temp fix above.  For me, it is upon mirroring my screen to Apple TV.

     

    Surely, this is helping the coders find the problem.  Yes?  Yes...hello....is this thing on?? 

     

    Karen

     

    PS. Here is the link to my question...not that it will help you.  Just trying to cross the streams in an effort to get this annoying crap solved.  https://discussions.apple.com/message/19460838?ac_cid=op123456#19460838

  • by Speleding,

    Speleding Speleding Sep 3, 2012 8:35 AM in response to karenjs
    Level 1 (10 points)
    Sep 3, 2012 8:35 AM in response to karenjs

    I couldn't find any reference to it yet in Apples bug radar database (which could very well be becuase I couldn't find it becuase people each describe it differently), so I added it

    Problem ID: 12225258  Sound effects sometimes delayed until restart of coreaudiod

  • by dmauch,

    dmauch dmauch Sep 5, 2012 8:33 AM in response to patrick14
    Level 1 (0 points)
    Sep 5, 2012 8:33 AM in response to patrick14

    Mountain Lion is full of careless annoyances...the sound problem with Mail 6.0, the fact that you can't scroll down for multiple email deletions, etc.  C'mon Apple, let's get on it.

  • by Speleding,Helpful

    Speleding Speleding Sep 6, 2012 2:12 AM in response to Speleding
    Level 1 (10 points)
    Sep 6, 2012 2:12 AM in response to Speleding

    I heard back from Apple : "This bug has been closed as a Duplicate. The issue is being tracked under the original Bug ID# 9116427"

     

    Unfortunately, I can't view the other bug ID but at least we have some assurance that Apple Engineers are aware of the problem (and have been for some time judging by the much lower bug ID)

  • by patrick14,Helpful

    patrick14 patrick14 Sep 7, 2012 9:05 AM in response to Speleding
    Level 1 (0 points)
    Sep 7, 2012 9:05 AM in response to Speleding

    Thanks for the feedback Speleding!

  • by JayLowe,

    JayLowe JayLowe Sep 9, 2012 6:32 PM in response to Taoswoman
    Level 1 (5 points)
    Sep 9, 2012 6:32 PM in response to Taoswoman

    As far as Mail.app sounds are concerned, I think putting the computer to sleep seems to cause the bug. Thanks Taoswoman for the hint.

     

     

    Thus, the temporary solution is now to force quit "coreaudiod" and refrain from putting the computer to sleep...until that Bug ID is resolved.

     

    If you want to test it yourself:

    Quit Mail.

    Force quit "coreaudiod".

    Restart mail. Sounds are working.

    Sleep computer. Wake.

    Sounds are not working.

    Force quit "coreaudiod".

    Sounds work again.

  • by waugse,

    waugse waugse Sep 12, 2012 2:47 AM in response to patrick14
    Level 1 (0 points)
    Sep 12, 2012 2:47 AM in response to patrick14

    I face the same issue here, but only since about yesterday (even though Mountain Lion is installed since its release).

     

    In my case, making the computer sleep or restarting it, doesn't help at all. Most times the Received-Mail-Ping also is not eternally gone but approximately 5 minutes late. Like I get an email with no sound, five minutes later it bings even though there is no more unread email in the inbox.

     

    Sometimes, however, the bing doesn't come even after five minutes. I got the feeling that the sounds are queuing up somewhere because a couple times something (I didn't do anything particular I could explain it with) seemed to release them and all of a sudden I would get like all the 20 pings at once, which I should have heard over the past two hours even though all emails are read by then.

     

    It is not a serious issue, but it is quite annoying. I have now switched off the ping entirely because all these false alarms are irritating and disturbing my workflow. Thanks for fixing it asap, Apple!

     

     

    Macbook Air 11, Mid 2011, 1.8 GHz i7, 4GB, Mountain Lion 10.8.1

  • by Finnieous,

    Finnieous Finnieous Sep 17, 2012 8:59 AM in response to patrick14
    Level 1 (0 points)
    Sep 17, 2012 8:59 AM in response to patrick14

    Hi all, I'm very new to writing in these, first one, but the discussions have helpped me numerous times in the past so I thought I would pass on what I did.  I have read through this thread and have not seen the following so here it is.

     

    I'm running Mt. Lion 10.8.1 on a MPB about late 2010  2.66 GHz  i7.  Since the install of ML I noticed that I was no longer hearing the whoosh sent sound in Mail and no longer hearing the new message sound (a custom one I created a couple years back).

     

    I Quit Mail and looked for the "coreaudiod" to Force Quit but could not figure out what JayLowe meant by "coreaudiod" so I gave up and opened up Mail again. 

     

    On opening Mail I get a message from Mail regarding the "certificate" and "trust" issuse of certain mail servers that I have for my work email account.  I usually just say "Trust" but this time I opened the certificate and chose "Always Trust". 

     

    The little red X on the certificate turned to green (I think it was green might have turned blue).  I have tried to repeat this message from Mail but I can't get the certificate warning to pop up again after resarting Mail.

     

    Regadless my woosh is back and my new mail alert is back.  I put my Mac to sleep and both alerts are still working even after coming back from sleep mode.

     

    I hope it last because it was really annoying not having those sounds that I have come to count on over the years.

     

    Hope this helps.

     

     

  • by MrWitt1,

    MrWitt1 MrWitt1 Sep 17, 2012 3:56 PM in response to patrick14
    Level 1 (4 points)
    Mac OS X
    Sep 17, 2012 3:56 PM in response to patrick14

    I find that when I receive a FaceTime call on my MacBook Pro the sending mail swoosh sound plays for all of the mail I have sent much like you hear when quiting the coreaudio process!

  • by patrick14,

    patrick14 patrick14 Sep 17, 2012 4:36 PM in response to patrick14
    Level 1 (0 points)
    Sep 17, 2012 4:36 PM in response to patrick14

    The same thing is true when you plug in a set of earbuds or headphones. All the mail swooshes come rushing through as soon as you plug of them…

     

    Therefore, it must be something in the way that mail is actually sending the audio out to the speaker system of the Mac.

     

    C'mon Apple.  We've given you a lot of clues to help fix this problem…

  • by patrick14,

    patrick14 patrick14 Sep 19, 2012 12:25 PM in response to patrick14
    Level 1 (0 points)
    Sep 19, 2012 12:25 PM in response to patrick14

    I just upgraded to Mountain Line 10.8.2.

     

    After the update, all the mail sounds are now working!  Hopefully, they will continue to do so…

     

    I guess time will tell!

  • by Speleding,

    Speleding Speleding Sep 19, 2012 11:58 PM in response to patrick14
    Level 1 (10 points)
    Sep 19, 2012 11:58 PM in response to patrick14

    I just had it happen again on 10.8.2, so it's not fixed yet

  • by patrick14,

    patrick14 patrick14 Sep 20, 2012 6:41 AM in response to patrick14
    Level 1 (0 points)
    Sep 20, 2012 6:41 AM in response to patrick14

    Sadly Speleding, you are correct...

     

    After waking my Mac from sleep this morning, my Mail sounds were not working either.

     

    Hopefully they'll take the time to actually read the bug reports that've been filed and fix this!

  • by Paul,

    Paul Paul Sep 20, 2012 10:39 AM in response to patrick14
    Level 1 (95 points)
    Apple Music
    Sep 20, 2012 10:39 AM in response to patrick14

    I had to jump in here, as I was looking for a solution to this exact issue. when I wake my rMBP from it's power nap, all the mail sounds that didn't play when they were supposed to, all play out at once. Quite annoying. 10.8.2 has not fixed the issue for me either.

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