gm_jimmy

Q: upgrade to mountain lion issue with printer

after upgrade from snow leopard to mountain lion, i cannot print to a canon selphy es2 printer

 

Any help would be appreciated

MacBook, OS X Mountain Lion

Posted on Aug 2, 2012 9:30 PM

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Q: upgrade to mountain lion issue with printer

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  • by sberman,

    sberman sberman Aug 2, 2012 9:59 PM in response to gm_jimmy
    Level 8 (40,861 points)
    Aug 2, 2012 9:59 PM in response to gm_jimmy

    I see that model appears not to be listed in Apple's supported printers.

     

    Here's the general statement how to set up printers under Lion and Mountain Lion: http://support.apple.com/kb/HT4670

  • by gm_jimmy,

    gm_jimmy gm_jimmy Aug 2, 2012 10:11 PM in response to sberman
    Level 1 (0 points)
    Aug 2, 2012 10:11 PM in response to sberman

    I was able to find it in the list of printers and it previously worked on snow leopard.

     

    Any other suggestions?

  • by sberman,

    sberman sberman Aug 2, 2012 10:20 PM in response to gm_jimmy
    Level 8 (40,861 points)
    Aug 2, 2012 10:20 PM in response to gm_jimmy

    When you say "I was able to find it in the list of printers ..." I think you mean a snow leopard list.  If not, you can get it all set up by running software update as described in the article.

     

    Recall OS X Lion came out in July 2011 and superceded Snow Leopard.  Now OS X is up to Mountain Lion.  So Apple drops support for some printers along the way.

     

    Again, assuming you meant you found your printer in a Snow Leopard (and not Mountain Lion) list, maybe the canon website can offer suggestions.

  • by Mountainview100,

    Mountainview100 Mountainview100 Oct 5, 2012 5:28 PM in response to gm_jimmy
    Level 1 (0 points)
    Oct 5, 2012 5:28 PM in response to gm_jimmy

    hi,

    . I had the simalar  problems of my HP b209a-m printer not being seen on my wireless network> I found this post at HP discussion and it worked!

     

    These instructions are for HP printers  but  If you can reset your printer back to factory setting and find Printer IP the general  solution looks to be helpful

     

     

    1. On the printer navigate to the Wireless or Network menu.

    2. Select Restore Defaults.

    3. On your computer look for a wireless network named 'hpsetup' and connect to it.

    4. Print a Wireless Network Test from the front of the printer to see its IP address. (on my b209a-m Printer the IP info was found by pressing the Wireless Icon)

    5. Type the IP address into the address bar of a web browser to see the printer's internal settings.

    6. Click on the Network tab and look for the Wireless Setup Wizard and run it.

    7. The Passphrase is the password you use on your wireless connection.

    8. Now change the network name on your computer back to your wireless network.

     

    The printer will now be connected to your network.  With your computer back to your network ,  re-add the printer from System Preferences.

     

    Hope this works--- it did for me.

    Jim