HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
mikesta100
Level 1 (0 points)

Q: I have tried everything but my screen is still unresponsive have you got any other ideas ???

Ihave tried everything with my ipod and it is still unresponsive if anyone has any ideas comment on this message thanks

iPod touch, iOS 5.0.1

Posted on Aug 3, 2012 6:33 AM

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mikesta100

Q: I have tried everything but my screen is still unresponsive have you got any other ideas ???

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  • by planb77,

    planb77 planb77 Aug 3, 2012 6:49 AM in response to mikesta100
    Level 7 (32,341 points)
    Aug 3, 2012 6:49 AM in response to mikesta100

    If a restore to factory settings in iTunes does not resolve the issue, it's more than likely hardware related, meaning you'll need to have the iPod serviced or replaced either by Apple or a third party service.

     

    I would schedule an appointment at your local Apple Store/Genius Bar to have them take a look.

     

    B-rock