burnsfam1117

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Q: Why does my mac not work with cisco E3000 router

It says that it needs os x 10.6.1 or later and I have that and its not working

Posted on Aug 3, 2012 8:23 AM

I have this question too

Q: Why does my mac not work with cisco E3000 router

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by preludio,

preludio Aug 3, 2012 8:39 AM in response to burnsfam1117
Level 2 (260 points)

Aug 3, 2012 8:39 AM in response to burnsfam1117

We need a lot more details before we can help.

What computer? What Mac OS? Did it work before? How is your network set up?
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by burnsfam1117,

burnsfam1117 Aug 3, 2012 8:45 AM in response to preludio
Level 1 (0 points)

Aug 3, 2012 8:45 AM in response to preludio

Its a mac OS X version 10.7.4. This is my first time setting it up. When I put the disk in that came with the router it gives me the message about it needing os x 10.6.1 of later. I am pretty new to using a mac and would really appreciate the help.
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by Klaus1,

Klaus1 Aug 3, 2012 9:19 AM in response to burnsfam1117
Level 8 (48,918 points)

Aug 3, 2012 9:19 AM in response to burnsfam1117

Ask Cisco, but:

Internet Quick Assist:

http://support.apple.com/kb/HT1144?viewlocale=en_US

Troubleshooting internet settings:

http://support.apple.com/kb/HT1714?viewlocale=en_US
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by preludio,

preludio Aug 3, 2012 9:25 AM in response to burnsfam1117
Level 2 (260 points)

Aug 3, 2012 9:25 AM in response to burnsfam1117

I'd skip the disk that came with the router. That software is usually garbage and often causes problems exactly like this.

You should be able to access the router directly by using your browser.

Try the instructions given in this thread:

https://discussions.apple.com/thread/3301610?start=0&tstart=0
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