3 Replies Latest reply: Aug 4, 2012 1:40 PM by Carolyn Samit
lordnicolas Level 1 Level 1 (0 points)

I've encountered this problem for 3 times in the last 24 hours. I just browse random sites then suddenly my screen wouldn't respond.  My cursor can still be moved though but other than that, I can barely much do nothing. So I have to force restart my MBP.


MacBook Pro (13-inch Late 2011)
  • softwater Level 5 Level 5 (5,370 points)

    Remove everything from the login items is the first step. Go to

     

     > System Preferences > Users & Groups | Login Items

     

    Select everything in the login item list, then hit the '-' minus key directly underneath the list.

     

    Restart the mac and test.

     

    Any improvement?

  • lordnicolas Level 1 Level 1 (0 points)

    still the same i still get the frequent freezes

  • Carolyn Samit Level 10 Level 10 (98,730 points)
    I just browse random sites then suddenly my screen wouldn't respond.

    Reinstalling the OS X rarely fixes a browser issue.

     

    If you are using Safari..

     

     

    From the Safari menu bar top of your screen click Safari > Preferences then select the Privacy tab.

     

    Click:  Remove All Website Data

     

    Now back to the Safari menu bar click Safari > Reset Safari

     

    Select:  Clear History

     

    Deselect all the other boxes. Click Reset. That also empties the Safari cache.

     

    Quit then relaunch Safari to test.

     

    If that didn't help, quit Safari. Now open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder

     

    Type this exactly as you see it here:   ~/Library/Safari

     

    Click Go then move the following files from the Safari folder to the Trash.

     

    LastSession.plist

     

    History.plist

     

    Downloads.plist

     

    Quit then relaunch Safari to test.