Review for Apple Support
I want to say that I have NEVER regretted joining the Apple fanclub! I have purchased Apple products since the mid-'80's. Recently, my Apple ID was stolen and I had to go through so the effort to change EVERYTHING!! Afterwards, I discovered my Apple ID was disabled and I couldn't download any APPS.
I want to PRAISE the Apple Support for helping me. I started with the discussion board and support suggestions. I did those things, but still couldn't update or download any APPS or iTune music. I did read some more good discussion board suggestions (Thanks Apple for having this on your website!), and decided to try again.
I went to Apple Support via email and Godfrey was the support that helped me enable my Apple ID without having to call a 800 number. I only took a few days before I got a final email to reset my password. I had to figure out that I needed to access my account via a security question, but once I did, I was in to reset my password.
I want to offer 5 STARS for Apple Support, especially Godfrey, and the help I received to get my account up and running again!
It's sad that our society is so focused on doing harm and stealing identities. And yet, there are good people associated with the Apple Team that help make lives more hopeful and think there is still GOOD in the world!!
Keep up the good work Apple. I will always be a faithful Apple fan, and use your products. They make life a bit easier for me too!
Blessings to all,
Mojodeb
iMac, Mac OS X (10.7.3), 2.5 GHz Intel Core i5, 4 GB
