Q: Shuffle plays no sound! Headphones are okay, volume is up. There's no sound even when I turn it on.

My ipod suffle went out of battery for a week. Them I recharged it and tried to play, but no sound! I tested the earphone, it's fine. The light is green when I turn it on. But it keeps blinking. I have restored the ipod, reset all songs, tried volume up on ipod and on earphones, but there'e no sound. Not even the "click" when it turns on! Can someone help me please?

iPod shuffle (4th generation), Mac OS X (10.6.8)

Posted on Aug 3, 2012 11:19 AM

I have this question too

Q: Shuffle plays no sound! Headphones are okay, volume is up. There's no sound even when I turn it on.

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by Kenichi Watanabe,

Kenichi Watanabe Aug 3, 2012 5:06 PM in response to Isabela Machado
Level 8 (40,207 points)

Mac OS X

Aug 3, 2012 5:06 PM in response to Isabela Machado

I would first do this to Reset the shuffle

http://support.apple.com/kb/HT1655

If that does not help, you can try doing a Restore in iTunes. Select the shuffle in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary or Setting tab (depends in shuffle model). The button for doing a Restore is there. This will erase the shuffle, re-install its software, and set it to default settings.
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by Isabela Machado,

Isabela Machado Aug 3, 2012 6:52 PM in response to Kenichi Watanabe
Level 1 (0 points)

Aug 3, 2012 6:52 PM in response to Kenichi Watanabe

I already did this. I have tried everything.
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Q: Shuffle plays no sound! Headphones are okay, volume is up. There's no sound even when I turn it on.

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by Kenichi Watanabe,

by Isabela Machado,

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