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chief quimbie Level 1 Level 1

after upgrading to mountain lion, I cannot enable require password after sleep or screen saver begins. I can see the feature but unable to click it or anything. Anyone have a solution for this?

MacBook Pro (15-inch Early 2011), OS X Mountain Lion
  • DThiot Level 1 Level 1

    Unfortunately, I don't remember exactly where this was enabled on Lion or Snow Leopard but look in:

    System Preferences --> Security & Privacy --> Require password after sleep or screen saver begins

  • Shootist007 Level 6 Level 6

    Click the Lock icon on the bottom of that page and type in your password.




    Although that option is available without unlocking the lock icon on my system.


    Not sure where to go from here.

  • chief quimbie Level 1 Level 1

    Hey guys, thanks for your response, but I already knew where to find the option and you are correct DThiot and I already knew about the lock. However the issue is the option is disabled and it will not let me enable. I think it may be a mountain lion bug. I am hopeful that it gets resolved soon because I need too be able to lock screen when I live my mac in office setting. Thanks again and hopefully someone is awhere of this same issue.

  • DThiot Level 1 Level 1

    OK, chief...  This is a pretty obvious question.  Sorry in advance.  Does your user have a password set already?  This is my Security and Privacy form -  I use this feature.  I have it setup in Energy Saver to sleep as well as Hot Corners (Desktop & Screen Saver - Desktop).  Is that all the same for you?  I am running Mountain Lion on a MacBook Pro 13 (Mid 2009).

  • Courcoul Level 6 Level 6

    Something that may be obvious, but... are you doing this using a user account with Admin privileges?

  • chief quimbie Level 1 Level 1

    Yes, I have a password already set. It is my work laptop. My settings could look like yours if there was a way for me to tick that checkbox. I activated all that stuff too (hot corners, blah blah), which works but the force login does not work once I wake the laptop. I have to force quit on all apps to lock mac and require login which is pretty annoying. Thanks for checking though.


    Courcoul, I had admin privileges prior to upgrading, so I would like to say yes unless something small changed.

  • Courcoul Level 6 Level 6

    chief quimbie wrote:


    Courcoul, I had admin privileges prior to upgrading, so I would like to say yes unless something small changed.

    No idea what ails your cat, but over here my ML testbench works just fine. Once the "padlock" gets opened by proper authentication, all options are enabled:



    And it works perfectly, I might add.

  • chief quimbie Level 1 Level 1

    LOL, I am not sure why no one seems to understand that I already know to unlock the "Prevent Further Changes" lock. That is not the problem. The option that I need to tick does not allow me to enable. It is frozen, permenantely disabled or something.


    Screen Shot 2012-08-20 at 8.58.50 AM.png

    Notice that the "Require password 1 hour after sleep or screen saver beings" is still disabled and notice the tick box looks gray or disabled compared to the one below it. Nothing happens when I try to click the area. Thanks though for looking into it. Is there a way for me to send this directly to Apple support?

  • Courcoul Level 6 Level 6

    This sounds suspiciously like a preference file gone bad. Sorry that I don't have the time right now to sleuth which .plist is guilty, but I have a hunch that purging the correct one and having the system rebuild it should cure the issue.

  • chief quimbie Level 1 Level 1

    you know, you may be right about that. I will look into that and let ya know what happens. Thanks for taking the time post and help me troubleshoot this issue. You guys rock!

  • anouak Level 1 Level 1

    Hi chief quimbie,


    this would not help you at all but I can tell you I have the same problem. So I perfectly understand your concern but do not have any solution as of yet. Even more, I do not have the "Disable automatic login" option that can be seen in your screenshot. Also, in Desktop & Screensaver I would not be able to specify the time when the screensaver should start. This menue is grayed out as the menue in the "Require password" section. In User Accounts under the login options I do have the option "Automatic login". But also here the menue is grayed out.


    The only solution I can think of is to clear the harddisk, install Mountain Lion from scratch and use the migration assistent together with my Time Machine Backup to bring my data back in. This certainly will be a pain in the *** since I am not sure if all my unix tools (LaTeX, gpg and others) will be transferred. But if there is no other solution to that problem -- and up to know I did not find any. Even you last post is 9 days old -- I do not see any chance.


    I deleted some .plist files but unfortunately to no avail.


    Did you find any other solution to your problem?


    Bildschirmfoto 2012-08-28 um 16.01.24.png

    Bildschirmfoto 2012-08-28 um 16.07.36.png

    Bildschirmfoto 2012-08-30 um 10.38.17.png

  • chief quimbie Level 1 Level 1

    Hey Anouak,


    No, have not found a solution that would fix the root cause, but a co-worker showed me how to create a "lock screen" keychain that works ok for now. Let me know if I need to post the steps on how to do that and I will have him walk me through it again. I will definitely post a fix if I come across something. I believe this should be brought to the attention of the apple devs, but I am sure they probably would feel they have more serious fires to take care of no matter how important will feel this may be.

  • anouak Level 1 Level 1

    Thank you for your offer. I now did a clean install of Mountain Lion and just migrated my user data. However, I believe that something is not OK on Apple side regarding these problems. And some questions arise:


    • Did you reset the Parameter-RAM (Cmd-Option-P-R during startup)?
    • Is your partition encrypted?


    The reason I ask this is that it took me quite some effort to reinstall a freshly new system. I alwas received a message telling me "A problem occured during installation. Try new" without any indication where the "problem" should be. I tried to start from various startup disks, I reformatted the drive entirely with no result. Only the reset of the Parameter RAM finally let me install Mountain Lion.


    However, I still do not see a proper Security Pane (General). "Disable auto login" is still missing (a tribute to the encrypted disk?) and the check box is missing for the "Require password" bit and it looks kind of distorted.


    But generally speaking it now works properly at least although I am not really convinced that ML is mature for release. They should have waited for a vetsion what we will receive as 10.8.2.

  • PapaiMAC Level 1 Level 1

    I am having exactly the same issue. My IT guy, on same Macbook Pro, logged in as his admin user account DOES NOT HAVE SAME ISSUE....


    This is a really odd issue and a big PIA. Anyone find a solution yet!!!

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