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Ethernet not working after downloading mountain lion

Ethernet not working after downloading mountain lion

iMac, OS X Mountain Lion

Posted on Aug 3, 2012 1:48 PM

Reply
26 replies

Aug 4, 2012 5:31 PM in response to rafapecora

Dear rafapecora,


As you may already know the issue is as follows:


The ethernet connections, after changing nothing but the OS, is shown as unplugged, and spontaneously comes on and off about every two hours.


Unsuccessful solutions are resetting the SMC and some other acronym, rebooting the computer, rebooting the router, deleting and creating a new ethernet connection, talking to your ISP, and talking to Apple.


Through my experiences on the various threads that have been generated on this topic in this community, no one has come to a conclusion or solution. I am just waiting for Apple to come up with a patch, of sorts.


People that have time machined back to 10.7 regained their ethernet. Also, understand that when you upgrade all your preferences and settings are transferred over, so I deduce that it is something deeper in the new OS.


Luckily though, the WiFi should work.

Aug 27, 2012 2:25 PM in response to danieladarve

i still have the same problem nothing has changed. I installed the update....didnt work......

then i installed a clean install.....again same unplugged ethernet..... the ethernet is not unplugged....that is for sure....i tried the ethernet on another computer (PC) and it works....???? with 0s 10.7 it all worked perfectly.....at least the wifi works...

Aug 28, 2012 3:35 PM in response to bill33

i opened the ticket with apple support, he still doesn't claim issue is with upgrade. tried level 1 support item with supposidly expert level 2. i have tried all of following


- replacing cable

- restarting routers

- trying home/office n/w


waiting for callback now but issue started with Mountain Lion upgrade so there is something wrong there but let's see

Aug 29, 2012 12:10 AM in response to pankaj_deep

i have also spoken to support and we went through everything and we have tried everything as you state above. I am also at the stage of installing Mountain Lion for the third time after having done a Backup as recommended. I'm calling back Apple Support today to inform that the cable is still virtually unplugged. It still seems like a software issue.....

Aug 30, 2012 12:07 AM in response to danieladarve

OK,


So I did a clean install as suggested by Apple tech support. When it was all said and done the etherent worked! However, I had to use Migration Assistant to bring all my files back as I have loads of "sh$t" that needed to come back. I'm in the middle of projects and work. I let this run over night as it needed 2 hours to transfer. When I came back to the coomputer this morning. No etherent - cable unplugged. SO, possibly someone who knows the ins and outs of the settings of the OS can isolate the issue so that we dont have to go through a format process....I dont have the time for another format process as I lost an entire day of work!


Thanks of all suggestions in advance. But Apple should surely be all over this. It seems like a driver issue......

Sep 6, 2012 4:41 PM in response to bill33

So the ethernet works in Mountain Lion Fresh install but dies as soon as you migrate your user account?


That would suggest it is a corrupt preference file that is being copied over.


Make a new user test and log in to that account and see if ethernet is working or not, if it is you need to narrow down which preference is corrupt and delete it

Ethernet not working after downloading mountain lion

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