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Hello,
I recently upgraded to Mountain Lion (from lion) along with the rest of iAmerica. Since then, whenever I try to print on my HP OfficeJet 4500, the print queue on the printer proxy opens and the icon shows up on my dock but no window opens to show my printer status/jobs/etc. The program runs but I can't get a window to appear in any way.
HEEZEEELLP 😕😟
MacBook Pro, OS X Mountain Lion, printer problems
Or should I say(?), whenever I print something the OfficeJet icon shows up on my dock and "PrinterProxy" appears on the top bar. Usually a window will appear that shows the print jobs and ink levels and gives me the option to stop/resume/and delete jobs. My printer still prints but that window never shows up and I can't get it to in any way
thanks
Usually clicking on the icon in the Dock will open the status window. If that does not work, you should be able to open the window from the menu bar item Window.
That doesn't work, I click on the icon and nothing happens. I try to open a window from the menu bar but all of the selections are grayed out and won't let me. It's not frozen but nothing comes up and I can't select anything from the menu bar
In this case, I would suggest we haul out the big guns rather than try a couple more intermediate steps. I would ask that you reset the printing system. You will then have to add your printer again. That should eliminate whatever corruption occurred during the update to Mountain Lion.
If you want to do something a little easier than that, I would suggest that you delete the printer and re-add it. You can do this by going to system preferences, then clicking on Print & Scan, and then click the minus button, it will ask you if you want to delete the printer, say yes, and then click the plus button and click your printer, and then add it! This is what I did, and it helped, hope it works!
This deleting and adding the printer worked. Thanks.
Printer Proxy Issues
