iPad won't print on my Airprint printer.

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Level 1

0 points

iPad won't print on my Airprint printer.

We just got a new

HP Photosmart 5510d e-All-in-One Printer - B111h

and it works fine and I can print things from my macbook pro without a problem. The problem is when we try to print something from my sister's iPad, it is able to find the printer and says that document was sent to the printer, but nothing prints.

help?

iPad 2, iOS 5.1.1

Posted on Aug 3, 2012 7:42 PM

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Answer 1

rbii

Level 2

345 points

Aug 3, 2012 8:06 PM in response to Parkerjesi

Take a look at the Viewing the Print Queue section of the AirPrint 101.

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Answer 2

randers4

Level 9

63,519 points

Aug 3, 2012 8:06 PM in response to Parkerjesi

See if this helps: http://www.apple.com/support/iphone/assistant/airprint/. Also, I don't see the 5510d listed on the supported airprint list here: http://support.apple.com/kb/HT4356 (the "HP Photosmart 5510 e-AiO B111a" is listed though; perhaps that is the same thing as yours).

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