I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE AND TWO TRACKS DID NOT DOWN LOAD. WHAT CAN I DO AND CAN I GET A REFUND FROM THE STORE OR DELETE ALBUM AND GET THE STORE TO DOWNLOAD AGAIN

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Level 1

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I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE AND TWO TRACKS DID NOT DOWN LOAD. WHAT CAN I DO AND CAN I GET A REFUND FROM THE STORE OR DELETE ALBUM AND GET THE STORE TO DOWNLOAD AGAIN

I HAVE JUST PURCHASED LES MISERABLES FROM THE STORE BUT TWO TRACKS DID NOT DOWNLOAD. CAN I GET ANOTHER DOWNLOAD FROM THE STORE OR A REFUND? ALTERNATIVELY CAN I DOWNLOAD THE WHOLE ALBUM AGAIN FREE?

iPad, Windows XP

Posted on Aug 4, 2012 4:00 AM

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Answer 1

Alley_Cat

Level 7

20,560 points

Aug 4, 2012 4:10 AM in response to celfartist

Try the Store tab in iTunes and Check for Downloads.

If that doesn't work go to the main itunes store screen in itunes and on teh right side under quick links see if you have a purchased secrion - do the tracks appear there for download?

Failing that contact support:

http://www.apple.com/support/itunes/store/

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Answer 2

celfartist Author

Level 1

0 points

Aug 4, 2012 3:34 PM in response to Alley_Cat

Many thanks, that solved the problem

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