HT1477: iPod shuffle: How to charge the battery
Learn about iPod shuffle: How to charge the battery
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Helpful answers
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Aug 4, 2012 5:02 PM in response to kcuevasby Kenichi Watanabe,If it's been less than one year since purchase, and it is defective, you can get a replacement under warranty.
I haven't had it that long..
So, is it the current 4th gen iPod shuffle? This article shows the four types.
http://support.apple.com/kb/HT1719
If you have not already, try restarting your computer. Do this to Reset the shuffle
http://support.apple.com/kb/HT1655
Run iTunes and try connecting it again. Make sure the cable is fully connected to the iPod's headphones jack. Use a direct USB port (not a hub) and try more than one port.