The right hand quarter inch of my ipod screen isn't responding. Any tips for fixing this?

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The right hand quarter inch of my ipod screen isn't responding. Any tips for fixing this?

Two days ago my ipod started doing strange things, so I switched it off. Now the right hand side of the touchscreen doesn't respond. It is a strip about a quarter inch wide running from top to bottom. I can't switch on apps or do anything on that side of the screen when any app is switched on. If I rotate the ipod when an app is on, that portion of the machine still doesn't respond, but the right hand side of the app does (if that makes sense!)

iPod touch, iOS 5.1.1

Posted on Aug 5, 2012 2:00 AM

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Answer 1

lllaass

Level 10

210,519 points

Aug 5, 2012 8:37 AM in response to nick.tr3

Try the standard fixes to rule out a software problem:

- Reset. Nothing is lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup

- Restore to factory settings/new iPod

if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

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Answer 2

nick.tr3 Author

Level 1

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Aug 5, 2012 12:37 PM in response to lllaass

Thanks. I tried all that, so it looks like I will have to send it off to Apple. There are no stores near here. It was a year old last week, so I guess it is now out of warranty!!

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Answer 3

lllaass

Level 10

210,519 points

Aug 5, 2012 2:03 PM in response to nick.tr3

Likely. You can check your coverage here:

Apple - Support - Check Your Service and Support Coverage

If a hardware problem, Apple will exchange your iPod for a refurbished one for this price.

Apple - Support - iPod - Repair pricing

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