HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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All replies
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Helpful answers
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Aug 5, 2012 8:37 AM in response to nick.tr3by lllaass,★HelpfulTry the standard fixes to rule out a software problem:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
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Aug 5, 2012 12:37 PM in response to lllaassby nick.tr3,Thanks. I tried all that, so it looks like I will have to send it off to Apple. There are no stores near here. It was a year old last week, so I guess it is now out of warranty!!
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Aug 5, 2012 2:03 PM in response to nick.tr3by lllaass,Likely. You can check your coverage here:
Apple - Support - Check Your Service and Support Coverage
If a hardware problem, Apple will exchange your iPod for a refurbished one for this price.