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SuperDrive GA32N won't draw disks

1324 Views 5 Replies Latest reply: Dec 5, 2012 2:59 PM by blue2002 RSS
rayray519 Level 1 Level 1 (0 points)
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Aug 5, 2012 8:54 AM

Not sure what happened, but suddenly my Mini won't feed any disks.

I have tried to reset PRAM, and cold booting (removing/inserting power cables).  Still won't accept any disks.

 

Any suggestions as to what I can do to fix this?  I am running Lion 10.7.4

 

HL-DT-ST DVDRW  GA32N:

Firmware Revision:          KC12

Mac mini, Mac OS X (10.6.8)
  • laurent from Loriol Level 1 Level 1 (0 points)
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    Aug 6, 2012 5:45 AM (in response to rayray519)

    Hello everybody

     

    Please excuse my poor english language, I'm french and I don't use to write in english.

    I have the quite same problem than "Rayray519": I have got a Mac Mini, year 2010.

     

    the superdrive is able to read some disks, but isn't able to burn some  "-r" or "-rw" dvd or cd when I want to creat some disks.

    Now I am unning under Lion, but when Snow Leopard was on, the problem already existed. The burning job always begin, but after a few seconds, it stop with an error.

     

    My firmware revision is KC08

     

    Thanks a lot for responding at my questions: how can I do for upgrading the firmware (is it interesting to do it)? or do you thing about an hard problem on superdrive?

     

    Regards,

  • BDAqua Level 10 Level 10 (114,800 points)
    Currently Being Moderated
    Aug 6, 2012 10:04 AM (in response to rayray519)

    Most likely suspect is the Optical Drive has gone bad, but to "mostly" eliminate a software problem, boot you Mini in to Target mode...

     

    http://support.apple.com/kb/HT1661

     

    If it still cannot be inserted, likely the drive is bad.

  • dunhampa Level 1 Level 1 (0 points)
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    Sep 30, 2012 2:59 PM (in response to rayray519)

    I have two (2) mid 2010 Mac Minis that have the same problem.

     

    Noticed it on both of them at the same time (when one machine displayed the behavior I check the other).

     

    Either a software problem or a hardware problem that is very coincidental.

  • blue2002 Level 1 Level 1 (0 points)
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    Dec 5, 2012 2:59 PM (in response to rayray519)

    This seems to be a frequent issue per posts here and elsewhere.  I took my Mini apart per iFixIt instructions and found that of the three arms inside the drive that are supposed to respond to the disc being inserted, one appears to be seized.  Now, I have no manual to rely on for whether the arm should be moving freely or not, so this is just a hunch.  Still, a lot of people seem to be having problems with these drives...

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