6 Replies Latest reply: Aug 5, 2012 1:24 PM by LexSchellings
doogles Level 1 (50 points)

Hello -


See my Mac specs associated with this posting.


I have plugged our printer (Canon MF4570dn) in to our Airport Extreme (flying saucer version) using a USB cable but am having trouble sending prints to it.  I uninstalled and reinstalled the most recent printer drivers and have used System Preferences > Print & Fax to add the printer - that is, the printer is found by the system and I can add it with no problems.  The green dot shows up below the printer name, indicating that it is recognized and connected.


When I attempt to make a print, I get an error message:


Canon UFR II Printer Driver

Cannot communicate with the printer, or the printer is not supported.  If the printer is supported, check the printer connection and add it again, then start Printer Utility to get the printer information.


I've tried uninstalling and re-installing drivers to no avail.  Does anyone have suggestions for how to fix problem?  Am I doing something wrong?

iMac, Mac OS X (10.6.8), white - intel Core 2 Duo -1GB