HT204380: Use FaceTime with your iPhone, iPad, or iPod touch
Learn about Use FaceTime with your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Aug 5, 2012 1:37 PM in response to ekirsteinby sberman,For one thing, you must be on a WiFi network to use FaceTime from your iPad.
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Aug 5, 2012 1:39 PM in response to sbermanby ekirstein,i am using wifi and i even turned off my mobile connection, this is very frustrating
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Aug 5, 2012 1:46 PM in response to ekirsteinby sberman,Check your FaceTime settings. FaceTime should be on, your Apple ID should show there correctly, and "You can be reached for video calls at" should be set to your Apple ID. Your Caller ID should also be your Apple ID.
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Aug 5, 2012 1:49 PM in response to sbermanby ekirstein,when i go into "settings" and click on facetime all that shows up is the login screen with my apple ID in the space there is no option to turn facetime on or off
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Aug 5, 2012 1:51 PM in response to ekirsteinby Texas Mac Man,Has FT worked before?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
Cheers, Tom
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Aug 5, 2012 1:57 PM in response to ekirsteinby sberman,I'm surprised you don't see a FaceTime on/off (and a "you can be reached ...") option. That's the option at the top of my iPad's settings (iOS 5.1.1).
Are you in the U.S.?
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Aug 5, 2012 2:07 PM in response to ekirsteinby sberman,As this article says: http://support.apple.com/kb/HT4319
"FaceTime may not be available in all countries or regions."
Might that be your issue? It sounds like it.
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Aug 5, 2012 2:09 PM in response to sbermanby ekirstein,it has worked before and my friends have iphone 4s and they facetime when their at my house
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Aug 5, 2012 2:13 PM in response to ekirsteinby sberman,Try going through the Troubleshooting FaceTime steps in http://support.apple.com/kb/TS3367
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Aug 5, 2012 2:17 PM in response to sbermanby ekirstein,thanks sommuch tqurns out the "date&time" setting just has to be on "set automatically" its workin now! thanks for the help :)