4 Replies Latest reply: Aug 6, 2012 11:32 AM by satelitas
thanksexports Level 1 (0 points)

PLEASE I MISTAKENLY PURCHASED  AND MY MACBOOK PRO WAS PURCHASE IN THE JULY I MUST GET A FREE COPY  , CAN I GET MY MONEY REFUNDED.

please advice i want to  get a refund if possible

waiting for  repsone .

  • Shootist007 Level 6 (16,660 points)

    You need to contact the Mac App Store. this is a User to User forum and no one here can help you.

     

    But I doubt it. Read the terms and conditions of the Mac App Store.

  • thanksexports Level 1 (0 points)

    THE   mac book pro was purchase in month of july that too end of july i think it was  28th so i must get a free upgradable copy of mountain lion os  please help me something about this . ?

  • ~Bee Level 7 (31,425 points)

    Thanks --

     

    I hope this is what you need to know,

    I found this on the Apple Mountain Lion page:

     

    OS X Mountain Lion

    If you recently bought a new Mac that doesn’t include OS X Mountain Lion, you can upgrade for free from the Mac App Store. You may qualify for the Up-to-Date Program if you bought your Mac from Apple or an Apple Authorized Reseller on or after June 11, 2012.

  • satelitas Level 1 (0 points)

    The same happened to me. Call 1-800-MY-APPLE, ask for Sales Support. The guy will guide you thru all the steps how to file the claim online. Good luck