Ssp40
Level 1 (0 points)

Q: ipod 4th gen doesnt show up in itunes computer says "device is not recogized"

When i plug my ipod shuffle (4th gen) into my computer it doesnt show up anywhere, and a message pops up: "One of your USB devices has malfunctioned, and Windows does not recognize it."

iPod shuffle, Windows XP

Posted on Aug 6, 2012 10:43 AM

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Ssp40

Q: ipod 4th gen doesnt show up in itunes computer says "device is not recogized"

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  • by planb77,

    planb77 planb77 Aug 7, 2012 12:41 PM in response to Ssp40
    Level 7 (32,341 points)
    Aug 7, 2012 12:41 PM in response to Ssp40

    Has this iPod ever been able to successfully connect to this PC or is this the first time you are trying to connect it? 

     

    Are you plugging the iPod into a high powered USB 2.0 port on the back of the PC and not into a USB hub?

     

    Do you have another USB cable for your Shuffle that you could test it out with to rule ou the possibility of a faulty cable?

     

    If you have any other USB devices plugged in, remove them all.  From there, you should reboot your PC and reconnect your Shuffle after opening iTunes.

     

    Sometimes, a hard reset of the iPod helps as well.

    Resetting iPod shuffle

     

    B-rock