Hi all,
I am the primary administrator to our iTunes U account. I can log in via the iTunes U store and see/change our iTunes U channel. However, I cannot log into our iTunes Public Site Manager. I am trying to set up our initial collections and would like to use the Public Sitel Manager.
I tried logging in through this portal.
http://sitemanager.itunes.apple.com/
Best,
Scott K.
West LA College
Greetings Scott;
What happens when you enter your Apple ID and Password in the PSM login window? Do you get a error message? More info would be benifical to hopefully provied some help. All the best...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center
Good morning Syd,
I get the standard : Your Apple ID or password was entered incorrectly
Best,
Scott
Sorry you're still having an issue accessing PSM. I assume your Apple ID works correctly when accessing your iTunes account, etc. If so, is there someone else authorized to access PSM who could successfully log in to see if there's an issue with your info within the PSM "Users" section? Also, have you been able to access PSM in the past?
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center
Yes it works with the iTunes, etc as well as iTunesU when going through iTunes Store. I can edit, access and change the channel through that route.
No, no one else has been able to access PSM and I have never accessed PSM, just starting out.
Thanks for your help,
Scott
Scott;
Apple monitors these discussions. Perhaps they's respond to this tread. You might also try sending a detailed email to the following address:
All the best to you...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center
Thank you again,
I have been unsuccessful in getting any type of phone support from Apple. Hope the email does the trick.
Best,
Scott Kecken
West LA College
Cannot Log into Public Site Manager
