Superdrive inoperative after Mountain Lion upgrade

Apple has numerous detailed reports of this problem at least since October 2012 (when I reported it). They just don't care. It doesn't take 8 months to fix a bug like this. If they spent as much effort trying to fix it as they have covering it up, it would be fixed by now.

Ppapple451 I agree they have known about this and seem to chose to ignore it. Both my mac mini and imac drives failed the day I upgraded them both.

I rang Apple care and they still told me it was a faulty drive yet it works in Windows boot.

Have you seen this MacWorld article recently posted. It has some suggested fixes which, may or may not have already been posted here: Optical drives not working with Mountain Lion for some | MacFixIt - CNET Reviews

OT

Well the problem is certainly confrimed here thanks for that. Tried all these and I am sure its a firware upgrade that was past of the ML update. Must try booting from original disks if I have them as this would confrim if ML was the issue.

Chris Lyons- Your superdrive is NOT busted...Its Mountain Lion that's busted.

t5oy wrote:

Chris Lyons- Your superdrive is NOT busted...Its Mountain Lion that's busted.

Then why are millions of us not having the issue?

You just said you are having the issue?

After installing Mountain Lion with no problems or errors I tried to burn a music CD using iTunes. I received an error message as below:

My point though is that although it appears as if the superdrives are bad its actually a problem with Mountain Lion OS X.

t5oy wrote:

You just said you are having the issue?

Please link to where you think I said that I am having the issue?

I'm sorry, I thought I was addressing Chris Lyons. You are Csound1. Original post to this thread by Chris Lyons wrote...

After installing Mountain Lion with no problems or errors I tried to burn a music CD using iTunes. I received an error message as below:

I can't answer why so many are not having this problem and so many are but there cant possibly be that many bad disc drives out there?

For me, my disc drive works just fine as long as I'm not running Mountain Lion? and now I'm reading several articles of other users having the same problem. My guess is that because the new Imacs no longer have internal optic drives that Apple may have overlooked something for the older machines that do have optic drives?

OK,

t5oy wrote:

Chris Lyons- Your superdrive is NOT busted...Its Mountain Lion that's busted.

Five Macs, all with 10.8.4 yet not one issue with superdrives. Also no one else I know with a Mac is having an issue, so these cases, even though they may exist, are very isolated cases. Probably no help to you, but seems to rule out ML as an overall culprit.

Pete

petermac87 wrote:

t5oy wrote:

Chris Lyons- Your superdrive is NOT busted...Its Mountain Lion that's busted.

Five Macs, all with 10.8.4 yet not one issue with superdrives. Also no one else I know with a Mac is having an issue, so these cases, even though they may exist, are very isolated cases. Probably no help to you, but seems to rule out ML as an overall culprit.

Pete

How about one Mac Pro with 5 OS instead?

10.4.11, 10.6.8, 10.7.5, 10.8.2 and Win7.

Only OS with Superdrive problems - ML.

I can boot into Paralells whilst ML is running and use the drive and then back to ML and back to erratic drive. I use ML as a daily driver and the other OSX variants as Test OS, whilst of course Win& is for Windows only software.

Believe it or not there is no general problem, most users, including me have no issues with the drive on ML. You should concentrate on finding what is wrong on your machine.

Start by creating a new user account, rebooting into it and checking the drive again.

It could be corruption I suppose and it could be a bug in the OS. I've done all of that create a new account rubbish before, (there are three accounts on ML), and if honest it doesn't really matter that much as my machine has two drives so I use the other also.

My point is that just becuase you don't have that problem doesn't mean it doesn't exist. ALL software has bugs, (is the ML driver the same as an earlier one?). Optical device drivers are softwares.

I did not say that it doesn't exist, please don't put words in my mouth, I said it is not widespread, which makes individual attention to the issue more important.

But as it doesn't matter much in your case .......