I am having a problem with my relatively new 6month old imac.
Please I am hoping to find some really smart (& hopefully patient) mac users for help. I appreciate all the time mac uers help members with there questions. Yuy guys really are an invaluable resource.
So here's my situation a few wks back i started noticing my imac seemed to be running slow, after that different programs like Firefox, and Safari seemed to be freezing and appear to "not respond". But things have been busy and just put it on the side.
Now around July or so Safari seems to be almost totally unstable. i starting being subjected to constant Safari problems like the browser constantly closing, yet FireFox (14.0.1) appeared to be relatively problem-free.
My wife starting finding strang emails that were supposedly quarantined so I decided to run a virus Scan. I went to the app's store to see which virus Scans were popular and downloaded Norton from the store. I have gotten mixed results from: my poor Mac being possibly sickened with: Malware (This was what was shown "Sokobanbuild.xsl") than sometimes the scan appeared to report no problems, and i have been unable to find such a file on my Harddrive
I was under the very naive impression that Mac's were rarely affected to these types of virus and such. I am by no means a mac guru so please be gentle. I tried to search on here and got even more confused, I looked for update to the OS as i thought there was somekind of download avaiklable, but became more confused and frustrated.
Thanks so much in advance, i really appreciate the prescious time everyone takes to read this or help myself or other users.
please I am in a real bind here, and hoping for some sort of solution that doesn't involve me having to re-format the Harddrivre and re-install everything, or booting up with a cd. I was also hoping to upgrade to the new Mountain Lion OS, which I assume I should wait till this gets fixed.
please any and all help would be greatly appreciated, thanks so much in advance !!!!!!
FYI: If this helps here are some of my mac's info:
OS: 10.7.4 (MAc OS only, no windows)
Processor: 2.5 GHz Intel Core i5
Memory: 4 GB