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Using our ecchange server, the unread message count is different (larger) on the iPhone and iPad than on Apple Mail or Outlook (Mac apps). We have tried deleting and re-adding mail accounts on iOS, checked server settings, restored iOS devices, but to no avail. The message count is consistently higher on the iOS devices than on the desktop (or web client). Any suggestions?
iPhone 4, iOS 5.1.1
Just to add to this, I have the same problem, and it seems to screw up after doing a search of the Exchange email account. Very frustrating.
I am seeing the same thing and I agree with MathiasF's observation. My count seems to increase when I do a search for mail on the server. This has happened previously (iOS 5.x) but ending the Mail app always fixed it. The only way I can correct the count now is if I turn off sync for Mail on the Exchange account and re-enable. This clears my mail and causes my phone to go out and redownload. Rebooting and resetting the iPhone has not helped.
I'm on Sprint - 32GB White iPhone 4S running iOS 6.0 (10A403)
Unread message count problem with exchange on iPhone and iPad
