1 Reply Latest reply: Jan 2, 2013 2:54 PM by Sara1999
mikemarks198416 Level 1 Level 1

how do I reset my security questions? I

iPod shuffle (4th generation), Windows XP
  • Sara1999 Level 1 Level 1

    I had this same problem until today. I went through express lane and gave them my problem  which was that i could not remember my security questions and needed to reset them. I then gave them my phone number and within seconds I was connected to them via phone and I then was directed to an advisor and her name was Ashley. We went step by step and together we reset my questions. I was very pleased with the service. Try this it helps.