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my apple tv remote don't work

my apple remote dont work.. need support to trouble shoot

Posted on Aug 7, 2012 7:20 PM

Reply
2 replies

Feb 9, 2013 11:31 PM in response to vazandrew

This solution worked for me


1. Ensure your battery is tightly placed in the remote.

2. re-pair the AppleTV and the remote by holding the left arrow and menu for six seconds. Hold the two devices close to each other.


Note, before you conduct step 2, you may need to re-start your AppleTV by unplugging/replugging in the power cord.


If after step 2 you get intermittent connections, then check step 1! The battery must be in place TIGHTLY!

my apple tv remote don't work

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