HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PCQ: itunes keeps asking me to sign in and won't download the digital copy. I sign in with my apple ID & it asks me to ... itunes keeps asking me to sign in and won't download the digital copy. I sign in with my apple ID & it asks me to again over & over? more
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Helpful answers
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Aug 8, 2012 8:52 AM in response to bob4qby dyligan,I'm getting the same error. Been trying for two days to download the Lorax. Sent a message to apple support. Waiting for a response.
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Aug 8, 2012 9:39 AM in response to bob4qby sarahaverymeyers,I have also have the same issue. I even followed the instructions on how to find out if I have multiple Apple ID's, but that resulted in the process of changing my password...again.
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Aug 8, 2012 9:39 AM in response to dyliganby sarahaverymeyers,Will you let us know of the response you get from Apple?
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Aug 8, 2012 5:57 PM in response to bob4qby Azzaw1980,Im having the same problems as everyon else here, but this is with American Pie Reunion. Both this movie and the Lorax are by universal Pictures.... Coincidence?
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Aug 8, 2012 6:33 PM in response to bob4qby itouch_bigfan,I have the same problem trying to download the digital copy for Mission Impossible:Ghost Protocol. Anyone found a solution to this yet?
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Aug 8, 2012 6:40 PM in response to bob4qby bobollie,Yeah it is not just the lorax, i tried to also redeem season one of strike back among a few other digital copies. I can't believe they have not come up with a solution yet! Ithis problem started for me last night.
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Aug 9, 2012 12:05 PM in response to bob4qby dnbgurley,I just got my download of the Lorax to work. Seems as though it was an iTunes issue that got resolved. Have yet to hear back from iTunes though. Hope everyone gets their downloads to work.....
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Aug 9, 2012 12:26 PM in response to bob4qby dyligan,My download of Lorax just worked too. No response from Apple Support. I hope they fixed the issue for everyone.
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Aug 9, 2012 1:40 PM in response to dyliganby Azzaw1980,Yeah it seems if enough people email support, they will look into the problem, it must have been sorted out overnight as i have now successfully redeemed my copy. Thanks Apple Support!