2 Replies Latest reply: Dec 25, 2013 3:22 AM by babywolf15
abarnes8206 Level 1 Level 1

I had to reset my apple id, password. I have already done this on my desktop from the apple site, and the email address has been verfied. Now I'm unable to reset it on my ipod touch. It won't allow me to change from the old email address and now I can't update any of my apps! Can someone PLEASE help me with this issue! THANK YOU!

iPod touch, iOS 5.1.1
  • Winston Churchill Level 10 Level 10
    Mac OS X

    Welcome to the Apple Community.




    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")


    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • babywolf15 Level 1 Level 1

    very usefull thank you