I locked a remote screen and now it's locked for ever!

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Level 1

15 points

I locked a remote screen and now it's locked for ever!

Hi,

I have ML and I did Curtain another computer (Lion) with Remote Desktop 3.6. I don't know what happened in the middle of my working after I took control it disconnected. Now I'm trying to Control or do anything to make it to the normal but it's not working! It goes forever to connect and there is no response.

The remote computer is locked and I did a restart by holding power button but the screen still locked.

What should I do?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Aug 8, 2012 1:18 AM

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Answer 1

Maziyar Author

Level 1

15 points

Aug 8, 2012 1:27 AM in response to Maziyar

It was a MAC Pro and all I was doing was holding power button. I unplug a power and it worked. It was bad that I haven't seen this post though I searched a lot! But this might work too just in case:

varjak paw The old house on the hill

This solved my questionApple Remote Desktop - remote server says it's locked by me! How to get in?

Jan 13, 2011 11:27 PM ( in response to geerm)

geermc4 wrote:

Is there a settings file where it will say it's locked and then maybe to a -HUP on the ARD process?

Not that I know of. You could try a restart of the ARD agent:

/System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/ki ckstart -restart -agent

and see if that helps (you may need to try killing the screenlock process again afterwards). If not, force-restarting the server may be your only option.

Regards.

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Answer 2

Aug 21, 2012 1:47 PM in response to Maziyar

I have the same problem but, multiply it by 80 computers and it really becomes a nightmare.

The proposed solution works (well, sometimes not) but, what is the reason to have ARD if I will have to ssh into every computer to perform that command?

I already reported it as a bug but have no answer yet.

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Answer 3

iToaster

Level 3

739 points

Aug 21, 2012 7:00 PM in response to Alk Ranksor

I've always had curtain mode problems with ARD 3, gave up using it

sometimes it would be fine others not

somethngs users would panic on seeing the lock and shutdown the client

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Answer 4

Aug 22, 2012 7:52 AM in response to iToaster

Our users are students, and they are warned before we lock the screens (we do that to force a class to finnish and let the next one to begin on time.)

We are aware of this note: http://support.apple.com/kb/TS2401

So we try to unlock the computers before performing any login/logout action.

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