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Level 1

18 points

Annoying imap.gmail.com is not responding.

I have been unable to resolve this after trying many suggestions on the web. This is a Verizon IPhone 4S. Daily I get this message and it's usually when I change from 3G data to wireless or the opposite. I have no problems with data other than GMAIL. The message I get is "The mail server imap.gmail.com is not responding. Verify that you have entered the correct account info in the mail Settings". See SnapShot Attached.

I am running IOS 5.1.1

The only way I can resolve the problem is to reboot the phone and it starts working again.

These are all the things I have tried to resolve it.

Deleted and recreated gmail account several times (works temporaily then problem returns)
Tried changing IMAP server from imap.gmail.com to imap.googlemail.com (works then problem returns again)
Tried the Google Unlock CAPTCHA suggestion
I am using IMAP vs Exchange account setup on the Iphone becuase I need to send email as another identity. When I switch to Active Synch it is much faster, works better, but I see no way to send as another email account using that setup. I have my personal email account forwarded to GMAIL. I also have my personal email as my primary ID in gmail. Regardless, the Iphone sends as the gmail.com account instead of my personal alias.

Please let me know if anyone has any suggestions.

Posted on Aug 8, 2012 7:31 AM

229 replies

Aug 9, 2012 8:51 AM in response to ov10mech

Same problem! Any response from Apple?

Aug 9, 2012 1:59 PM in response to ov10mech

Does the new Apple vs. Google business fight have something to do with some iPhone and iPad users not being able to receive and send gmail with the gmail servers?

Very odd to have this major problem just a day after Apple said it won't load youTube on new iPhones and iPads.

Does apple want it's customs to drop gmail and use Mac email? That seems like dirty business practice if it's the case. Any reporting here?

Aug 9, 2012 9:44 PM in response to ov10mech

I have a HTC Evo that is an Android phone. I'm not sure if google is trying to mess with apple or not...

Anyway, gmail have problem with my Android phone and my MacBook Pro at least. And the problem is exactry same as you got...

fromsouth

Level 5

4,945 points

Aug 9, 2012 9:52 PM in response to Guitarist ICHI

anyone tried to change default DNS to google dns?

Rbayse

Level 1

4 points

Aug 9, 2012 11:04 PM in response to ov10mech

This started happning for me today at about noon. But I also have a problem with gmail on my mac.

Aug 10, 2012 12:00 AM in response to ov10mech

I had this problem too when I went to my google account and activated "2-Step Authentication." When I activated that, it booted me out of all the apps that I use my google account from. Even from iPhone's mail app. So in return, I had to create specific passwords for ALL the applications I use my google acount from.

Maybe that's the problem?

Aug 10, 2012 2:24 AM in response to ov10mech

Same problem for me, from August, 8, morning (Milan, Italy). With Gmail for Mail in iPhone and iPad.

Aug 10, 2012 3:08 AM in response to ov10mech

Everything working great until 7:30am this morning. The only place I can't access my email is via the email application on the iPhone. I can access email via google apps on the iPhone and via my computer... just not the email application that comes with the iPhone.

This has happened to me before and the problem resolved itself, and I'm guessing that some time tonight my email will start working again... BUT It's very frustrating when it's impossible to get a clear answer to what the problem is.

If anyone gets a clear answer on how to fix, please post here

Aug 10, 2012 3:47 AM in response to Bhagyesh18

Google is aware of the problem with their servers and is working on it, according to Users in another Forum.

Hope this helps 🙂

Aug 10, 2012 7:23 AM in response to ov10mech

I hope they they resolve it soon. I have the same problem as others. One gmail account does not work on my iphone and ipod touch but the others are fine. I have tried all kinds of steps to fix it. It's definitely not something I can fix.

Rbayse

Level 1

4 points

Aug 10, 2012 9:49 AM in response to Radiation Mac

Thanks!

Aug 10, 2012 10:05 AM in response to Rgreencpa

AT&T support says its a mobile email problem, maybe caused by an industry wide upgrade. support person has dealt with this same problem on iPhones, Android and Windows phones, too. Fixes are temporary so best to wait for mobile industry to resolve. Wonder why no media attention yet?

Alex Kim

Level 1

149 points

Aug 10, 2012 10:13 AM in response to Rgreencpa

It's not a mobile email problem, it's a gmail imap server problem. I'm amazed the tech news sites haven't written anything about this yet (that I've seen).

I have my iPhone set up to use gmail as an Exchange server (ActiveSync), and I'm getting email fine on the phone.

I have Apple Mail on my Mac set up to use gmail using IMAP because ActiveSync isn't an option on the desktop. It's Apple Mail that has suddenly stopped working.

I really hope Google fixes this soon. My productivity is seriously hurt by this.

Aug 10, 2012 10:26 AM in response to Alex Kim

Hi Alex Kim

you managed to do a workaround! could you explain it for dummies?

thanks!

I fully agree with your concers with this issue

Aug 10, 2012 10:33 AM in response to Alex Kim

Alex

I have exactly the same problem, I can get it on my iPhone and iPad but I cannot receive any messages through Mail on my Mac.

This is strange and annoying as my wifes Gmail works fine!!

ARGHH

Annoying imap.gmail.com is not responding.