Previous 1 7 8 9 10 11 Next 224 Replies Latest reply: Nov 28, 2014 10:57 AM by seasons15 Go to original post
  • Robert Wilkins2 Level 1 (20 points)

    I did the same thing. Deleted the account. Now it's telling me my user name + password are incorrect... Really?

  • orangeheart Level 1 (0 points)

    I have solved this on an iPad 2. I was getting the same message as in the original post, and the problem was internittent - email working some days and not others - very annoying.


    1. I deleted the Gmail account in Mail on the iPad.

    2. Go to 'Mail, Contacts. Calendars'

    3. Go to 'Add Account...'

    4. Instead of using the dedicated 'GMail' button (as I have previoiusly), use the 'other' button at the bottom.

    5. Choose 'Add Mail Account'

    6. Manually input your details and server settings (username, password, smtp server name etc.) as given on the Gmail IMAP settings configuration page (you can also find them in your Apple Mail preferences account settings if you have a Mac running OS X).

    7. This worked for me.


    It seems that there is a problem with the GMail dedicated 'button' in the Mail app in that it does does not configure Mail correctly. This must be the responsibility of both Apple and Google to sort out, I would think.

  • Robert Wilkins2 Level 1 (20 points)

    thanks for your suggestions. I tried a different app free safe gmail for ipad I think it's called. So far, it's working great. If it fails on me, I'll try your suggestions.


    thanks again!


  • geoben Level 1 (0 points)

    Thanks for saving the rest of my greying hairs ... !!

  • Atlantajan Level 1 (0 points)
  • tunawish Level 1 (0 points)

    I just bought an iPad 3 & have experienced the exact same problem.


    The strange thing is that the mail app on my iPhone stopped working too.


    The gMail app on my iPhone continues to work flawlessly so I'm a bit reluctant to go changing settings there but on the iPad (come on) I've done everything suggested in posts found here & I still get the same error message.


    Tried the gMail app on the iPad & got nothing.


    I'm thinking very seriously about returning the iPad & getting an Android device instead.

  • fromsouth Level 5 (4,410 points)


    I'm thinking very seriously about returning the iPad & getting an Android device instead.

    You got 14 days, no questions asked.

  • tunawish Level 1 (0 points)

    Headed to Best Buy now - screw Apple.

  • thernadi Level 1 (0 points)



    The only solution which can help is orangeheart's advise. We have to forgot the dedicated "GMail" button and have to configure GMail account with the "Other" option. It will work 100%

    Many thanks for orangeheart!!!

  • Skl0 Level 1 (0 points)

    Hey thernadi - can you tell me what the server settings should be (incoming and outgoing Host Names, server name)? When I entered for the server address and for the incoming host name, it didn't work. I also tried changing the host name to with no luck.


    I'm also having issues with google notifier on my desktop. I think they'll need to post an update for notifier because I have no idea how I could find a work around for that (it won't accept my new password). I had changed my ail password when I started having the syncing issues with my phone bc I thought it might have been hacked. That didn't help and neither did rebooting, deleting the mail accounts as gas been stated here a bunch of times!


    Thx in advance for the info.

  • Skl0 Level 1 (0 points)

    thanks so much orangeheart. Do you know what the Incoming Mail Server - Host Name amd my username should be?


    I'm under IMAP, have entered my account info, then I have tried this:


    Incoming Mail Server

    Host Name: (this didn't work so I also tried, which also didn't work)

    User Name: I entered my full email address. Should this just be my gmail name (i.e. "example" if my email was

    Password: entered my correct password


    Outgoing Mail Server


    I left the rest blank


    Thanks a ton!

  • fromsouth Level 5 (4,410 points)
  • Skl0 Level 1 (0 points)

    thanks - I tried it though and got this error. arghhh. I have spent all day dealing with this crap! Gmail needs to reply to this thread! (Not your fault fromsouth I REALLY appreciate the reply).


    update: I just added the Gmail app. This won't help my google notifier but at least gets me by for my phone. Thanks!


  • fromsouth Level 5 (4,410 points)

    What you see is standard warning anywhere you see it you want to click continue, unless it is some **** site that gives you a virus. As far as Gmail replying to the thread - it is my fault, I have no problem with that. Reason you will never see any company reply to thread like that, every person here can't connect to server for different reasons that is why no singular solution works. People who troubleshoot that kind of problems usually prefer to get paid for the job. Google provides paid service as well.

  • 1996Ag Level 1 (0 points)

    I have always had my Gmail configured in this way. SInce the 6.1.3 update it quit working and I have been unable to fix the native email app. The GMail app works but I want to open links in Safari, not whatever Google uses.


    This is incredibly frustrating since I use this device constantly.

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