Previous 1 4 5 6 7 8 Next 224 Replies Latest reply: Nov 28, 2014 10:57 AM by seasons15 Go to original post
  • yyzLT Level 1 (0 points)

    I'm experiencing the issue today on my iPhone 5.  It has been working without issue for 2 weeks.  What's the scoop?????  Frustrating.

  • docbolton Level 1 (0 points)

    you can try this:  Delete the account, reboot the phone, creat a new account.  if that doesn't work try this change "imap.gmail.com" to "imap.googlemail.com".

  • yyzLT Level 1 (0 points)

    I simply deleted the Gmail account on both my iPhone and Mac Air (Outlook) and set it up again.  It works.  Very strange.

     

    Thanks for replying.

     

    LT

  • Rabyd07 Level 1 (0 points)

    Fix:

    1: in safari go to gmail.com and log in

    2: scroll to the bottom and click desktop

    3: Click account, top right

    4: Click security, left side

    5: In the "2-step notification", click settings

    6: In "application specific passwords" click "manage application-specific passwords"

    7: login the verify your account

    8: at the bottom it will say generate account, enter a description of the device to be used and click generate password

    9: A password will be created, copy this code and paste it into your password for gmail in mail settings.

    10: test account, if this does not work, delete the account, reboot, readd the account and enter code as the password

  • DanOnWheels Level 1 (0 points)

    I had exactly the same problem, it started happening for no apparent reason a couple of days ago. I hadn't made any changes to my phone or email account settings, it just stopped working!

     

    The solution that worked for me is to delete the mail account and recreate it. It worked immediately after that.

     

    I'd love to know why this is happening, this is the 2nd time I've seen it!

     

    Cheers,

     

    Dan

  • msqz Level 1 (0 points)

    I have had the same problem for the last few days. But, if I delete the mail account and then recreate it, will I lose all my contacts?

  • Deekay@apple Level 1 (0 points)

    No need to lose your contacts - just go here

     

    https://www.google.com/accounts/DisplayUnlockCaptcha

     

    log in and you will find that you iphone GMail will work after you switch phone off and switch back on.

  • msqz Level 1 (0 points)

    I tried that but cannot get past the Next Step window...

  • Deekay@apple Level 1 (0 points)

    Sorry I can't advise anymore than that, it worked for me ok. Can't you load your contacts onto itunes and then if they are deleted from your phone you can reload them afterwards?

  • msqz Level 1 (0 points)

    Thanks for your efforts! What I finally did was simply delete my gmail account from my phone and then recreated it. I did not lose any contacts.

     

    I wish you a Merry Christmas!

  • Deekay@apple Level 1 (0 points)

    Ah good there's another solution then

  • cdonovan01 Level 1 (0 points)

    I had this issue and realized I had 2 step verification on my account.  As soon as I turned that off, my email started working fine. 

  • DelFabbro Level 1 (0 points)

    Thanks Rabyd07 -  it worked.

  • Cupcakegal1234 Level 1 (0 points)

    Me too my phone has been like that sence new years

  • Guelphonline Level 1 (0 points)

    Hi all,  both of my IMAP accounts (one with my employer; the other gmail) stopped working on my iPhone about a week ago.  Both were working fine on my Laptop.  The LAN was working fine for web browsing on the iPhone so it clearly was not the problem.  Syncing the iPhone to my Laptop was no help.  Following suggestions above and on www.inmotionhosting.com, I deleted the two IMAP email accounts on the iPhone.  Turned off the iPhone.  Turned it back on.  Then re installed the email accounts on the iPhone.  This worked fine.   Not clear why Apple has not responded to countless recent messages on this suggesting that the problem is widespread with upgrades to iOS, recently with iOS6. 

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