2 Replies Latest reply: Dec 24, 2012 6:31 AM by kennyjimdick
MissJenny Level 1 (0 points)

Why does my computer not recognize my ipod nano when I plug it in, but it is charging.  I cannot update my ipod?


iPod nano
  • planb77 Level 7 (32,315 points)

    What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?

     

    What happens if you try to reset the device with it still connected to the PC?

    How to reset iPod

     

    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?

     

    Have you carefully worked through each and every single suggestion in this Apple support document?

    iPod not recognized in 'My Computer' and in iTunes for Windows


    B-rock

  • kennyjimdick Level 1 (0 points)

    hi i have same problem and tried everything above .

    please help .

    its for my dads xmas present

     

    everything is fine with my 4th gen .this opod nano not recognised in my computer or itunes . but does charge

     

    thanks

    so much

    dani