AOL mail won't open in Safari

Question

AOL mail won't open in Safari

I use AOL for my email and I use Safari to get to it. I've had no problems until 2 weeks ago. I can't access or login to AOL from my Mac to get my emails. I've tried clearing the cookies & cache, resetting Safari & tried different routes to AOL with no sucess. When I try to log in to AOL, I get the dreaded "Forbidden 403" message but I can log in from my friend's PC and retrieve my emails in which after 2 weeks with this problem, I need to fix this. I'm wondering if I'm missing something in my security settings or something got changed in my Mac by accident when I cleaned it out. Please HELP!!!!!

Mac Pro, Mac OS X (10.6.8), 12 Gigs RAM

Posted on Aug 8, 2012 2:09 PM

Reply

Answer 1

TildeBee

Level 7

31,923 points

Aug 16, 2012 10:31 AM in response to makinmuzic2@aol.com

Well, what I meant was -- what is the company that provides your internet access? Examples would be Comcast, Verizon, Cox, AOL, Earthlink, Frontier, etc. If you've been paying AOL, then they are your ISP (Internet Service Provider).

What do you mean here?

something got changed in my Mac by accident when I cleaned it out.

I haven't found issues with AOL and Safari 6. See if you can contact AOL for help, OK?

Reply

Answer 2

Aug 9, 2012 2:54 PM in response to QuickTimeKirk

I've also tried from my IMAP. What's weird is my passcode is missing so i retype it, save changes, restart the Mac and the passcode is gone again. It's not retaining my changes to it. Although, sometimes it does and AOL rejects my passcode. This is a strange one. Thank you for your help. Any suggestions that you can come up with is greatly appreciated. Thanks!

Reply

Answer 3

Aug 15, 2012 9:44 PM in response to makinmuzic2@aol.com

After talking with AOL, they believe that my Mac has been hacked and that they could fix it for me for $200+! I told them to take a hike. Weird how this started happening right after AOL made some changes. Now, I'm not even allowed on their site. So, I'm looking to open a new email account with a new provider. Any suggestions that would be Mac friendly would be appreciated.

Reply

Answer 4

Aug 16, 2012 8:04 AM in response to TildeBee

I believe you're right. Comcast, right? I will definately look at that one. I'm not sure about the ISP or even understand what it is although I believe my Mac should have the capabilities. As you can see, I'm not up to date on the email subject.

Reply

Answer 5

Aug 18, 2012 8:01 AM in response to TildeBee

That is much clearer thank you. I did contact AOL and they did a remote on my Mac and told me that I've been hacked. Of course, they offered to fix it for over $200 (I declined). So, I opened a gmail account, cleaned out all AOL on my Mac and all is well now.

Thank you for your advice!

Reply

Answer 6

TildeBee

Level 7

31,923 points

Aug 18, 2012 8:23 AM in response to makinmuzic2@aol.com

Makin --

You might want to look for another provider . . . three of my friends had their Gmail accounts hacked, and now all their friends (yes, me included) are getting tons of spam everyday. So, how do you access the internet? What company do you pay each month for getting on the internet?

Reply