IPOD CLASSIC STOPS PLAYING MOVIE HALF WAY

I don't use my iPod much for videos because it's too tiny, but I have this series of university lectures available on the web -- no copyright issues -- which I need to watch. Each one is about 1.5 hours long. The player stops after the first 20-28 mins and goes back to the list. That happens with most files.

The files play perfectly on iTunes on the computer. Only on the iPod I have this problem. File format is mp4. Windows.


I tried different videos, just to make sure there wasn't anything the particular files. I downloaded documentaries from the web -- purposefully copyright-free to ensure mass distribution -- and the same thing happens.


Any suggestions?

Posted on Aug 9, 2012 4:30 AM

Reply
1 reply

Aug 10, 2012 7:50 AM in response to franDesign

Since the files appear to be okay (they played correctly in their entirety in iTunes), then the issue is with the iPod Classic. The first thing I would try to do is to simply reset the iPod. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.


It might also help to remove these videos from your device by configuring your iPod to longer these videos via iTunes and your iPod's Movies tab. Then resync them back over to your device.


If all else fails, you'll want to try and restore the device. This process, wipes all content from the device, resets all settings back to their defaults, and reloads a fresh copy of the iPod's software onto the device. This would eliminate any possibility of corrupted data or a software glitch.

Restoring iPod to factory settings


B-rock

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPOD CLASSIC STOPS PLAYING MOVIE HALF WAY

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.