1 Reply Latest reply: Aug 9, 2012 3:06 PM by The hatter
Butch50 Level 1 (0 points)

When I run the boot camp assistant I get a message that the software is not available from the server.I am running OS X 10.7.4. I have an intel 2.16 Ghz Core 2 duo chip.

  • The hatter Level 9 (60,925 points)

    Try a new title? not the same as before.


    And the question has been asked just today multiple times. Do you think the answer changes hourly perhaps? It does get rather old for some of us who see the same question day and month after month.


    It is and has been deplorable and has not been officially addressed or acknowleged.


    General Help:

    Boot Camp 4.0, OS X Lion: Frequently asked question



    create a Windows support software (drivers) CD or USB storage media



    Boot in Safe Mode and try to download the Windows Support Software and follow these tips:

    Advanced Network: Proxy Settings, I uncheck "Auto Proxy detection" and make sure you have the interface you use selected and none others.

    "Go into System Preferences - Network - Advanced - Proxies  Uncheck "Auto Proxy Discovery", click OK, Apply"

    After Unchecking "Auto Proxy Discovery" I also had to Uncheck "Use Passive FTP Mode (PASV)" and then Restart Boot Camp Assistant.

    odiggy's comment and tried restarting Boot Camp Assistant. That did the trick, even though the Auto Proxy Discovery checkbox ended up the same as it started.  Windows support software is now downloading...  if you're downloading to an external drive make sure there's a least 1 GB of free space because the WindowsSupport folder is around 700 MB and presumably will grow with time.


    Also, Change Domain Name Servers to OpenDNS IP address servers - that should be at the router firewall rather than the OS but may be in both for some people. You may be using the defaults your ISP uses, save those if you want, and try these:

    Make sure you are not using LittleSnitch or Symantec (probably other 3rd party firewall) which do interfere, a Safe Boot should bypass their loading also - there are other products that interfere as well and some now with Mountain Lion.