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Anyone able to play Amazon Instant Video using Apple Digital AV Adapter

Amazon just released the Amazon Instant Video app for the iPad July 31, 2012. Version is 1.0


It's not a great app yet. I can get it to play on the iPad (by itself). When I hook up the iPad to the TV using the Digital AV Adapter, the app gets very unstable, crashes at times, doesn't load shows....basically doesn't work. Virtually everything else on the iPad displays fine on the TV using the adapter. I've tried Safari, Netflix, and a couple of games just to see if the problem was with the iPad or the app. The problem is with the app.


I emailed Amazon support via feedback within the app, and got responses back similar to this:

"I'm so sorry for the trouble you facing with the Instant videos which you want to play on TV.

I understand now a days all the TV's are HDMI connected but I assure you that we are working for the improvements required on this field.

The Amazon Instant Video app for iPad does not support playback on HDMI-connected TVs.

Customer feedback like yours helps us continue to improve the service we provide. I've forwarded your feedback to our Amazon Instant Video team for consideration as we make future improvements."


I find it hard to believe they designed it to not work that way-I replied and asked them if it was...have not heard back yet.



Has anyone been able to view Amazon Instant Video on their TV from an iPad ? If yes, how did you do it.?

iMac (21.5-inch Mid 2010), Mac OS X (10.7.4), iPad2, 60GB iPod Photo, Hp j6480

Posted on Aug 9, 2012 3:17 PM

Reply
38 replies

Aug 9, 2012 7:28 PM in response to Johnathan Burger

<"The makers of the app tell you it does not work that way, you think they are lying to you?">


Where did you read that the app doesn't support this? Their app description says it does not support AirPlay. I'm not using AirPlay. It doesn't mention anywhere that it doesn't support iPads connected to TVs with HDMI, except in a support email response back to me.


With the iPad hard wired to the TV with the Apple Digital AV Adapter and an HDMI cable, on all of the other apps I've tried, the TV mirrors the iPad display. Even the few free games I tried would do this. This app falls apart when you hook up the HDMI to the iPad. To me that's a bug. I find it hard to believe that they designed it to not put out compatible digital video from the iPad. I would rather have seen their email response say that this is a known bug and that they are working on a fix. Maybe they are just beginning to understand the issues with version 1 and told the poor people answering the support emails to just say that it's not supported.


I'm not particularly upset with them, as it is v1.0 of a free app. It's got plenty of other shortcomings. I was hoping that it would work somthat we could take advantage of the Amazon Prime stuff we're paying for without having to go out and buy another set top box or Blu-ray player that was compatible with their stuff.


I would have gladly paid some money for a well designed app. Wish they had gone that route.

Aug 9, 2012 8:26 PM in response to deggie

My wife mentioned that they might be doing something like that. I suppose it's possible. I got 3 different emails back from them in response to feedback I gave them. None of them said anything about the piracy or DRM stuff. They thanked me for the feedback for future enhancements. But I suppose if their app doesn't integrate the protection, it is possible to copy the video coming out.

Aug 9, 2012 8:34 PM in response to pgoodwin

heck, I might not have shelled out th $65 or so for the AV Adapter and an extra charger for the iPad if I'd have known it was designed not to put out digital video. I would have shelled out a few more bucks for a Roku XS. Oh well. Maybe I'll find another good use for the ipad/adapter. Maybe I'll ask them in another email if the copy protection issue is why the app won't work with it, and see what they say.

Aug 10, 2012 10:59 AM in response to pgoodwin

Places like Amazon and others rarely fess up when they're doing something to restrict you. SUch as, look at the CBS app, sounds like you can 'watch all your shows'.....but then read the reviews and no, you can't (least not the last I looked). They don't specifically say 'watch previews only', and they don't claim you can watch full shows, but they are happy to let you make assumptions that you can.


Quite often, unless an app specifically says 'it does this'....presume that it doesn't, or dig through the reviews and find out the truth from those users with experience.


Often with vidoe and movie apps it's a legal mess. They are paying a licensing fee to allow you to watch the content on your iPad...and only your iPad and I'm sure they collect user data to know exactly what you are watching. They aren't paying license fees to the owners for you to play that content on a tv screen...after all I'm sure the owners of the content would much rather you purchase the 'tv version' from them.


It's beyond complicated iwth legal issues and rights and contracts.

Aug 14, 2012 9:55 AM in response to pgoodwin

I doubt it is Amazon that is restricting Airplay and Digital AV playback. It is more likely it is Apple that is restricting it. Apple offeres movies and TV shows for both rent and purchase through iTunes, so it is not surprising that they would not want a direct competitor competing with iTunes through the Apple TV. The result is no Airplay, and no playback over Digital AV cable.

Aug 14, 2012 9:57 AM in response to Cwant

Did you even bother to read all the posts in this thread, including the ones with quotes they got from Amazon saying THEIR app cannot do so at this time and "We do hope to offer this feature in future. When we're ready to announce the feature we'll announce it on the website."


And is that your answer for CinemaxGo, HBOGo and all the similar apps?

Anyone able to play Amazon Instant Video using Apple Digital AV Adapter

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