1baybeee
Level 1 (0 points)

Q: iPhone 4s not receiving email/push notifications?

I have two hotmail and one gmail account on my iPhone and for the last 3-4 weeks I haven't been able to get new emails automatically without having to actually go into the Mail app to refesh. I've seen on other forums that I can move all emails to a subfolder and resend myself an email and this has not worked. Please help.

iPhone 4S, iOS 5.1.1

Posted on Aug 9, 2012 2:56 PM

Close
1baybeee

Q: iPhone 4s not receiving email/push notifications?

  • All replies
  • Helpful answers

  • by ChocoMonsta,

    ChocoMonsta ChocoMonsta Aug 9, 2012 9:11 PM in response to 1baybeee
    Level 1 (0 points)
    Aug 9, 2012 9:11 PM in response to 1baybeee

    You can check your settings->notifications->mail you may wanna see which one you prefer in the way how you want it to prompt you

  • by Trumania,

    Trumania Trumania Aug 9, 2012 9:28 PM in response to 1baybeee
    Level 4 (1,165 points)
    Aug 9, 2012 9:28 PM in response to 1baybeee

    The easist thing to start off with is to check your mail fetch settings.

     

    HT4146 About cellular data usage has step by step for a setting up your fetch settings.

     

    Basically you want to do this:

     

    Settings > Mail, Contacts, and Calendars > Fetch New Data >


    Ensure that "Push" is enabled, I think hotmail supports Push now.

     

    Then below, see Fetch:

     

    Set to a time you think is good for you, remember, more often means more battery usage.

     

    Then below that: see Advanced,

     

    Click into that, and click "Gmail" and ensure that is set for Fetch and not Manual.

     

    Another article sugguests that you may also need to register the device with Hotmail.

     

    HT1694 Hotmail, Live, or MSN email accounts

     

    I hope this helps.

  • by Janeyisme,

    Janeyisme Janeyisme Oct 22, 2013 8:13 AM in response to Trumania
    Level 1 (0 points)
    Oct 22, 2013 8:13 AM in response to Trumania

    Just had to join up to this community so I could say thank you Trumania for this answer! After being hugely frustrated about being unable to receive work e-mail to my iphone, your post immediately allowed me to sort out the issue in seconds!! So thank you!