11 Replies Latest reply: Aug 14, 2012 2:13 PM by Linc Davis
Abbas AY Level 1 Level 1 (0 points)

I recently updated my OS to OS X Mountain Lion and since then my lap top won't turn completely off. I will turn off but the wait screen with the little progress icon going indefinitely until the battery run out of power?! Any idea on how to fix this?!


MacBook Pro, OS X Mountain Lion
  • Linc Davis Level 10 Level 10 (169,260 points)

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    If you have an optical drive, make sure there is no disc in it.

     

    Launch the Console application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    Open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

     

    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged during the time something abnormal was happening. That time might be before or after the boot.

     

    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. If the problem is a system crash or shutdown failure, post the messages from before the boot time, when the system was about to crash or was failing to shut down. In either case, please include the BOOT_TIME message at the beginning or the end of the log extract.

     

    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

     

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

     

    Step 2

     

    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Abbas AY Level 1 Level 1 (0 points)

    Hi Linc

     

    Thanks for your reply,,, I have looked at the console and found the following:

     


    7:03:17 AM Shutdown: halt by "Abbas"
    7:03:17 AM Shutdown: SHUTDOWN_TIME: 1344769397 415535

     

    1:51:51 PM bootlog: BOOT_TIME 1344793911 0

     

    under the system diagnostic report I could not see any logs.

     

    I could read from the above shutdown message that I, the user, actually has halted the shutdown, but without doing so, the machine will go on and on until the bettery is dead!!! So, I gave it about 5 - 7 minuts or so to shutdown but it didn't.

     


    Thanks

  • Linc Davis Level 10 Level 10 (169,260 points)

    What was in the log for the last minute or so before you shut down?

  • Abbas AY Level 1 Level 1 (0 points)

    I was running Parallel Desktop and I exited then shutdown the lap top,,, below long list shows what happen the minute prior to above post

     

    2012-08-12 7:03:01.000 AM kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT

    2012-08-12 7:03:01.000 AM kernel[0]: macx_swapoff SUCCESS

    2012-08-12 7:03:15.567 AM WindowServer[209]: dict count after removing entry for window 0x2b is 0

    2012-08-12 7:03:15.711 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:15.711 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:15.711 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:15.712 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:15.712 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:15.900 AM com.apple.launchd.peruser.501[311]: (com.apple.PackageKit.InstallStatus[3640]) Exited: Terminated: 15

    2012-08-12 7:03:15.901 AM com.apple.launchd.peruser.501[311]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 10 seconds

    2012-08-12 7:03:15.923 AM com.apple.launchd.peruser.501[311]: ([0x0-0x440440].com.apple.inputmethod.ironwood[3615]) Exited: Killed: 9

    2012-08-12 7:03:15.956 AM coreservicesd[72]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=135

    2012-08-12 7:03:15.956 AM mds[39]: (Error) Server: ==== XPC handleXPCMessage XPC_ERROR_CONNECTION_INVALID

    2012-08-12 7:03:15.962 AM com.apple.launchd.peruser.501[311]: ([0x0-0x4b04b].com.apple.AppleSpell[817]) Exited: Terminated: 15

    2012-08-12 7:03:15.960 AM UserEventAgent[11]: Captive: [UserAgentDied:139] User Agent @port=45063 Died

    2012-08-12 7:03:15.964 AM com.apple.launchd.peruser.501[311]: (com.apple.UserEventAgent-Aqua[338]) Exited: Killed: 9

    2012-08-12 7:03:15.965 AM coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=128

    2012-08-12 7:03:15.966 AM coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=1979

    2012-08-12 7:03:15.966 AM com.apple.launchd.peruser.501[311]: (com.apple.mdworker.lsb.01000000-0000-0000-0000-000000000000[3634]) Exited: Killed: 9

    2012-08-12 7:03:16.074 AM coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=128

    2012-08-12 7:03:16.078 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.078 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.079 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.079 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.079 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.168 AM loginwindow[43]: DEAD_PROCESS: 43 console

    2012-08-12 7:03:16.355 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.355 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.355 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.355 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.356 AM WindowServer[209]: CGXGetConnectionProperty: Invalid connection 53763

    2012-08-12 7:03:16.976 AM coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=1979

    2012-08-12 7:03:17.342 AM airportd[3641]: _doAutoJoin: Already associated to “Bxxxxx”. Bailing on auto-join.

  • Linc Davis Level 10 Level 10 (169,260 points)

    Please read this whole message before doing anything.

     

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    1. Be sure your Mac is shut down.
    2. Press the power button.
    3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem(s)?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Abbas AY Level 1 Level 1 (0 points)

    Sorry Linc, i did not fully understand, test what? do you mean try to imitate the scenario of shutting down the system and see weather it will repeat itself under the safe mode?!

  • Abbas AY Level 1 Level 1 (0 points)

    Sorry, I did run the safe mode and when I wanted to shut dow the computer it gave me a quick message sayingmy computer is restaring due to a problem,,, I could not finish reading the message and it disapeared and ways I got the following panic report:

     

     

    Interval Since Last Panic Report:  903486 sec

    Panics Since Last Report:          1

    Anonymous UUID:                  xxxxxxxxxxxxxxxxxxxxxx

     

    Mon Aug 13 00:44:41 2012

    panic(cpu 3 caller 0xffffff80240b7b95): Kernel trap at 0xffffff8024046084, type 13=general protection, registers:

    CR0: 0x0000000080010033, CR2: 0x00007fff79b34084, CR3: 0x000000012f43606f, CR4: 0x00000000000606e0

    RAX: 0xdeadbeefdeadbeef, RBX: 0xffffff7fa5bf3148, RCX: 0xffffff803ad42930, RDX: 0x0000000000000000

    RSP: 0xffffff8113832940, RBP: 0xffffff8113832940, RSI: 0xffffff7fa5bf3360, RDI: 0xffffff8036498550

    R8:  0xffffff8036967e88, R9:  0x0000000000000000, R10: 0xffffff803ad42930, R11: 0xffffff81138339d8

    R12: 0x0000000000000001, R13: 0xffffff8036967e88, R14: 0xffffff8036967e88, R15: 0xffffff803ad42930

    RFL: 0x0000000000010282, RIP: 0xffffff8024046084, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00007fff79b34084, Error code: 0x0000000000000000, Fault CPU: 0x3

     

    Backtrace (CPU 3), Frame : Return Address

    0xffffff81138325e0 : 0xffffff802401d5f6

    0xffffff8113832650 : 0xffffff80240b7b95

    0xffffff8113832820 : 0xffffff80240ce4ad

    0xffffff8113832840 : 0xffffff8024046084

    0xffffff8113832940 : 0xffffff802410f9a6

    0xffffff8113832950 : 0xffffff7fa5bf2011

    0xffffff81138329b0 : 0xffffff7fa5bf146b

    0xffffff8113833a30 : 0xffffff8024340db1

    0xffffff8113833a90 : 0xffffff80240f5666

    0xffffff8113833ae0 : 0xffffff8024109311

    0xffffff8113833b90 : 0xffffff80240fbb09

    0xffffff8113833c40 : 0xffffff80240fc3e2

    0xffffff8113833f50 : 0xffffff80243e17da

    0xffffff8113833fb0 : 0xffffff80240cecf3

          Kernel Extensions in backtrace:

             com.avast.AvastFileShield(1.0.1)[573200C9-0B31-8BA4-099E-1DDEFCDE4C88]@0xffffff 7fa5bf0000->0xffffff7fa5bf5fff

     

    BSD process name corresponding to current thread: imklaunchagent

     

    Mac OS version:

    12A269

     

    Kernel version:

    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

    Kernel UUID: xxxxxxxxxxxxxxxxxxxxxxx

    Kernel slide:     0x0000000023e00000

    Kernel text base: 0xffffff8024000000

    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)

     

    System uptime in nanoseconds: 932483418809

    last loaded kext at 774821505476: com.apple.filesystems.smbfs    1.8 (addr 0xffffff7fa5c91000, size 229376)

    last unloaded kext at 809605660920: com.apple.driver.AppleUSBUHCI    5.1.5 (addr 0xffffff7fa496e000, size 65536)

    loaded kexts:

    com.parallels.filesystems.prlufs    2010.12.28

    com.kaspersky.kext.kimul.38    38

    com.parallels.kext.prl_vnic    7.0 15098.770637

    com.parallels.kext.prl_netbridge    7.0 15098.770637

    com.parallels.kext.prl_hid_hook    7.0 15098.770637

    com.parallels.kext.prl_hypervisor    7.0 15098.770637

    com.avast.PacketForwarder    1.3

    com.parallels.kext.prl_usb_connect    7.0 15098.770637

    com.avast.AvastFileShield    1.0.1

    com.kaspersky.kext.klif    2.2.0d16

    com.apple.filesystems.smbfs    1.8

    com.apple.driver.AppleHWSensor    1.9.5d0

    com.apple.driver.AudioAUUC    1.60

    com.apple.driver.AGPM    100.12.69

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AppleMikeyHIDDriver    122

    com.apple.driver.AppleHDA    2.3.0f2

    com.apple.driver.AppleUpstreamUserClient    3.5.10

    com.apple.driver.AppleIntelHD3000Graphics    8.0.0

    com.apple.driver.AppleIntelSNBGraphicsFB    8.0.0

    com.apple.driver.AppleSMCPDRC    1.0.0

    com.apple.driver.AppleSMCLMU    2.0.2d0

    com.apple.iokit.IOUserEthernet    1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager    4.0.9f8

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.ApplePolicyControl    3.2.6

    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

    com.apple.driver.AppleMikeyDriver    2.3.0f2

    com.apple.driver.AppleLPC    1.6.0

    com.apple.driver.AppleBacklight    170.2.3

    com.apple.driver.AppleMCCSControl    1.0.33

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport    4.0.9f8

    com.apple.driver.SMCMotionSensor    3.0.2d6

    com.apple.driver.AppleUSBTCButtons    235.4

    com.apple.driver.AppleUSBTCKeyboard    235.4

    com.apple.driver.AppleIRController    320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.BootCache    34

    com.apple.iokit.SCSITaskUserClient    3.5.1

    com.apple.driver.XsanFilter    404

    com.apple.iokit.IOAHCIBlockStorage    2.2.0

    com.apple.driver.AppleUSBHub    5.1.6

    com.apple.driver.AirPort.Brcm4331    600.15.20

    com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3

    com.apple.driver.AppleSDXC    1.2.2

    com.apple.driver.AppleFWOHCI    4.9.5

    com.apple.driver.AppleUSBEHCI    5.1.5

    com.apple.driver.AppleAHCIPort    2.4.0

    com.apple.driver.AppleEFINVRAM    1.6.1

    com.apple.driver.AppleSmartBatteryManager    161.0.0

    com.apple.driver.AppleACPIButtons    1.6

    com.apple.driver.AppleRTC    1.5

    com.apple.driver.AppleHPET    1.7

    com.apple.driver.AppleSMBIOS    1.9

    com.apple.driver.AppleACPIEC    1.6

    com.apple.driver.AppleAPIC    1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0

    com.apple.nke.applicationfirewall    4.0.39

    com.apple.security.quarantine    2

    com.apple.driver.AppleIntelCPUPowerManagement    196.0.0

    com.apple.kext.triggers    1.0

    com.apple.driver.DspFuncLib    2.3.0f2

    com.apple.iokit.IOAudioFamily    1.8.9fc9

    com.apple.kext.OSvKernDSPLib    1.6

    com.apple.iokit.IOFireWireIP    2.2.5

    com.apple.driver.AppleHDAController    2.3.0f2

    com.apple.iokit.IOHDAFamily    2.3.0f2

    com.apple.iokit.IOSurface    86.0.2

    com.apple.iokit.IOSerialFamily    10.0.6

    com.apple.iokit.IOBluetoothFamily    4.0.9f8

    com.apple.driver.IOPlatformPluginLegacy    1.0.0

    com.apple.driver.AppleSMBusPCI    1.0.10d0

    com.apple.driver.IOPlatformPluginFamily    5.2.0d16

    com.apple.driver.AppleGraphicsControl    3.2.6

    com.apple.driver.AppleBacklightExpert    1.0.4

    com.apple.iokit.IONDRVSupport    2.3.4

    com.apple.driver.AppleSMBusController    1.0.10d0

    com.apple.iokit.IOGraphicsFamily    2.3.4

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f8

    com.apple.driver.AppleSMC    3.1.3d11

    com.apple.driver.AppleThunderboltDPInAdapter    1.8.5

    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.5

    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5

    com.apple.driver.AppleUSBMultitouch    235.7

    com.apple.iokit.IOUSBHIDDriver    5.0.0

    com.apple.driver.AppleUSBMergeNub    5.1.5

    com.apple.driver.AppleUSBComposite    5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1

    com.apple.iokit.IOBDStorageFamily    1.7

    com.apple.iokit.IODVDStorageFamily    1.7.1

    com.apple.iokit.IOCDStorageFamily    1.7.1

    com.apple.iokit.IOAHCISerialATAPI    2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1

    com.apple.iokit.IOUSBUserClient    5.0.0

    com.apple.driver.AppleThunderboltNHI    1.6.0

    com.apple.iokit.IOThunderboltFamily    2.0.3

    com.apple.iokit.IO80211Family    500.15

    com.apple.iokit.IOEthernetAVBController    1.0.2b1

    com.apple.iokit.IONetworkingFamily    3.0

    com.apple.iokit.IOFireWireFamily    4.5.5

    com.apple.iokit.IOAHCIFamily    2.2.0

    com.apple.iokit.IOUSBFamily    5.1.6

    com.apple.driver.AppleEFIRuntime    1.6.1

    com.apple.iokit.IOHIDFamily    1.8.0

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.sandbox    220

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.security.TMSafetyNet    7

    com.apple.driver.DiskImages    344

    com.apple.iokit.IOStorageFamily    1.8

    com.apple.driver.AppleKeyStore    28.18

    com.apple.driver.AppleACPIPlatform    1.6

    com.apple.iokit.IOPCIFamily    2.7

    com.apple.iokit.IOACPIFamily    1.4

    com.apple.kec.corecrypto    1.0

    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f98

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130324C4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.20)

    Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

     

     

     

    and this is the message on the console right before the Boot_Time line

     

     

    2012-08-13 12:42:13.314 AM KernelEventAgent[48]: tid 00000000 received event(s) VQ_DEAD (32)

    2012-08-13 12:42:13.000 AM kernel[0]: /drv/ HypVMManager.c:284   Monitor quited successfully

    2012-08-13 12:43:33.060 AM proxy[67]: Error reading receive buffer: read(): Connection reset by peer

  • Linc Davis Level 10 Level 10 (169,260 points)

    Remove the useless "Avast" and Kaspersky software according to the developers' instructions, the reboot and see whether there's an improvement.

  • Abbas AY Level 1 Level 1 (0 points)

    Hi Linc,

     

    I was able to delete Avast but I could not find Kaspersky anywhere on the manchine, not on the mac OS nor on the MS Windows OS! Any ways I tried the old steps to see if the machine won't turn off but amazingly it did turn off this time!

     

     

    I can't claim that the problem is over but the machine did turn off this time,,, I will continue to use it as normal and see how it behaves,,, if this problem is over I will re-confirm through another post.

     

    Thanks again for your help.

     

    Abbas

  • Abbas AY Level 1 Level 1 (0 points)

    Hi Linc,

    I have used the machine during these two days and found that sometimes will shutdown and sometimes it won't!!!,,, I could not find consistency on how the machine is behaving. Any ways I posted the Boot_Time again this time,,, I highly appreciate your help Linc.

     

    Thanks

    Abbas

     

     

    2012-08-14 7:43:12.232 AM Google Chrome Helper[6214]: Unsure about the internals of CFAllocator but going to patch them anyway. If there is a crash inside of CFAllocatorAllocate, please report it at http://crbug.com/117476 . If there is a crash and it is NOT inside of CFAllocatorAllocate, it is NOT RELATED. DO NOT REPORT IT THERE but rather FILE A NEW BUG.

    2012-08-14 7:43:12.416 AM Google Chrome Helper[6214]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

    2012-08-14 7:44:22.846 AM WindowServer[173]: dict count after removing entry for window 0x29 is 0

    2012-08-14 7:44:23.065 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.065 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.066 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.066 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.067 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.079 AM com.apple.launchd.peruser.501[269]: ([0x0-0x411411].com.apple.inputmethod.ironwood[6122]) Exited: Killed: 9

    2012-08-14 7:44:23.111 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.111 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.111 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.111 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.112 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.169 AM coreservicesd[64]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=163

    2012-08-14 7:44:23.169 AM coreservicesd[64]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=2478

    2012-08-14 7:44:23.172 AM UserEventAgent[11]: Captive: [UserAgentDied:139] User Agent @port=42759 Died

    2012-08-14 7:44:23.175 AM com.apple.launchd.peruser.501[269]: ([0x0-0x2c02c].com.apple.AppleSpell[394]) Exited: Terminated: 15

    2012-08-14 7:44:23.175 AM com.apple.launchd.peruser.501[269]: (com.apple.UserEventAgent-Aqua[307]) Exited: Killed: 9

    2012-08-14 7:44:23.179 AM com.apple.launchd.peruser.501[269]: (com.apple.talagent[293]) Exited: Killed: 9

    2012-08-14 7:44:23.213 AM com.apple.launchd.peruser.501[269]: (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[6118]) Exited: Killed: 9

    2012-08-14 7:44:23.243 AM loginwindow[43]: DEAD_PROCESS: 43 console

    2012-08-14 7:44:23.426 AM coreservicesd[64]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=136

    2012-08-14 7:44:23.428 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.429 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.429 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.429 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.429 AM WindowServer[173]: CGXGetConnectionProperty: Invalid connection 42755

    2012-08-14 7:44:23.667 AM airportd[6219]: _doAutoJoin: Already associated to “Bxxxx”. Bailing on auto-join.

    2012-08-14 7:44:23.799 AM shutdown[6220]: halt by Abbas:

    2012-08-14 7:44:23.800 AM shutdown[6220]: SHUTDOWN_TIME: 1344944663 799667

    2012-08-14 7:44:23.000 AM kernel[0]: Kext loading now disabled.

    2012-08-14 2:08:07.000 PM bootlog[0]: BOOT_TIME 1344967687 0

  • Linc Davis Level 10 Level 10 (169,260 points)

    That log extract spans about 11 seconds and shows nothing unusual. If you haven't followed the developer's instructions to remove Kaspersky, then you haven't removed it.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. In some cases it may be necessary to re-download or even reinstall the software in order to get rid of it.

    Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

    If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.