Brenthaven - a recommendation

Several threads ask about the best backpack or bag or whatever for your Mac portable device.

I want to give a glowing recommendation for anything from Brenthaven.

I got my first Brenthaven backpack at the same time I got my (then) brand new 15" G4 Titanium PowerBook !

I am still using that backpack.

About a week ago, I noticed that a seam had begun to let go at the top of the bag.

Checking Brenthaven's web site, it says that products carry a LIFETIME WARRANTY and that they will repair or replace any product..

So I contact them, sending pictures of the blown seam in my 10 year old backpack.

I am told, in response, that the blown seam cannot be repaired, and that to honor the warranty, they offer me my choice of a replacement backpack of similar size/shape for only a $15 shipping/handling cost, or a one-time 80% discount on my choice of any Brenthaven product.

Wow.

Let me repreat that: Wow !

Spread the word: "Brenthaven quality" is right up there with "Apple quality"