Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

magic mouse connection lost

I have tried several suggested fixes for losing magic mouse connection. I still lose connection. Why is this happening and how can I fix it once and for all?

iMac (27-inch Mid 2011), Mac OS X (10.7.4)

Posted on Aug 10, 2012 8:16 AM

Reply
13 replies

Aug 13, 2012 4:52 PM in response to ChrissyP69

Batteries are not the issue..I replaced my 1.2 v recargables with 1.5 regular batteries, made a fav of this mouse, id the PRAM..it kept losing connection. I was going to toss this mouse through the window. I see many other posts about the magic mouse, too.


When I was at the end of my rope, it started working again. No idea how or why..it just did. So...what fixed it? Fear, I think..lol..

Aug 13, 2012 8:46 PM in response to lorkon

Check the size of your battery.


Thou the size is AA, they are slightly physically different in size!


I have being using Energizer recharge battery for a long time.. then i switch to a cheap set of batteries recently.. then the disconnection starts!.. And when i compare the size of the batteries side by side.. the energizer battery is indeed that much bigger.

Aug 29, 2012 7:41 PM in response to Barry Hemphill

Hi Barry. I'm having the same problem as lorkon with constant disconnects. I did as you suggested making magic mouse a bluetooth favorite. I would like to follow your advice on resetting PRAM and SMC, but I don't have a clue what either of those acronyms stand for (except SMC stands for Southern Methodist Church, but I'm guessing that is not what you mean).

Jan 18, 2013 6:11 AM in response to Mike_Scott

This is a FWIW comment. I have a Garmin GPS device that I wear on my wrist. It fits on a charger that gets its power from a USB port on my Mac Pro tower. Normally, I let the display go to sleep but keep the computer, itself, awake. If I first touch the magic mouse when I return, all is well. If I plug in the watch first, the mouse connection is gone. Sometimes it seems to happen when I have not used the mouse for a while and then I plug in the Garmin watch. Once I loose a connection, I have to shut down and turn off power to the computer and then restart to get things to work. It could have something to do with the power system as the Garmin watch draws power from the computer. I would recommend that if there is much delay since last using a computer, click the mouse first before anything else. YMMV.

May 22, 2013 11:21 AM in response to leonfromalexandria

Leon's suggestion worked for me - I use a cinema display powered by connection with my PowerBook. Had this problem after 3 days away, when my magic mouse had not been used. Unplugged anything that was attached and drawing power, and the bluetooth connection with the mouse was easily reestablished, then reconnected the display and some other things and the mouse remained connected and working. Thanks!

Jul 22, 2015 12:14 PM in response to mwb1953

I had the same problem. It appears the issue is like many other responders have said, battery size is the issue - in most cases. There have been suggestions of jamming paper in the mouse, buying Apple's rechargeable batteries or turning off the blue tooth of nearby devices - IPhones. I am using Kirkland brand batteries that in the past have worked just fine. Batteries are new and I keep loosing connection when moving the mouse. It is a physical connection issue that if you look at the + side of where the batteries go, there is a circle cut out of the plastic with the + side contact on the inside. The - side connection is a spring loaded pin that is supposed to push the + side onto the contact. The batteries that have a shorter "pin" on the + side are only marginally connecting to the contact. I found that if you take a very small amount of tin foil and fold it 3 times, cut it to size and place them in the circle of the + side in the mouse, the connection stays. Have had no issues since then. That should be a somewhat permanent fix. Be sure not to over do the foil. Hope that helps.

magic mouse connection lost

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.