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How can I get back Mail Auto-Complete email addresses?

After upgrading to Mountain Lion, my Mail no longer works with the auto-complete of email address.

My Contacts.app works fine, it just seems that Mail is no longer able to 'read' from my Contacts.


I use iCloud and everything was great for years. Mail preferences is set to Auto-Complete email address from my Contacts.


Not sure how the problem started, but I launched Mail on a 2nd computer - on the same iCloud.

Shortly after I did that, my 1st Mac no longer auto-completes email. I'm unsure if that is what set off the problem.


Also, I 'did' read Tom Nelson's article which did not work since it's not an 'alias' problem:

http://macs.about.com/od/MacTroubleshootingTips/qt/What-To-Do-When-Mountain-Lion -Mail-Fails-To-Auto-Complete-Email-Addresses.htm


Also, there doesn't appear to be a com.apple.mail.plist preferences file I can even delete in Mountain Lion.

I use Dropbox, but have never it to sync Addresses, Calendar, etc.


Any help greatly appreciated!


-Mark

OS X Mountain Lion, Sonnet Tempo SATA E4P, NVIDIA GeForce GTX 285

Posted on Aug 10, 2012 4:31 PM

Reply
40 replies

Nov 1, 2012 11:05 PM in response to smcaskil

That's great you are back in business. Mine has done it again three time since then so keep your tools handy.


I have a pretty vanilla setup so I'm surprised the problem is recurring. One hypothesis is that my third party backup software, which i run at home to backup this problematic work desktop, is causing issues. The other hypothesis is that something is happening when i try to quit mail as i am having to use force quit about a quarter of the time.


Another symptom of this problem (mail symlinks going bad) popped up today when Mail would crash on startup. It had nothing to do with my Mail folder but rather that the symlinks had gone bad again and instead of just preventing auto-complete it was crashing the program at startup.


"Other than that Mrs. Lincoln, how was the play?"

Jan 28, 2013 2:15 PM in response to Two Miles High

Yep it's a major pain as I have to do it at least once per week. I keep trying to find a trigger but no luck so far. Concidentally, I have a similar problem with Word+Excel and have to reinstall those just as frequently. Something seems to go through my Library and just kill my SymLinks and/or permissions. I thought it might be my offsite backups but it's happened on nights with no backups so I'm at a loss. This was a clean install and although I did bring over some data, i resisted that temptation with Mail and did an export/import of the mBoxes. Crazy.

Feb 4, 2013 6:12 AM in response to nano owner

I have to update here. My new mac was horrible so I returned it and got another. Night and day. The new one works incredibly well. So I recant my comment above. There must have been something wrong with the logic board. If you see a 2012 - 3.2GHz mac pro desktop quad core refurbished for sale in the apple store, don't buy it! 🙂 It just may be the fluky one. Rebooted itself all the time, mail didn't work right, auto fill didn't work, spontaneous restarts, and other issues, but it all checked out OK. Like I said, the new one works.

Feb 18, 2013 3:47 PM in response to rootami

On my system I confirmed the symlnk error and command line correction suggested by rootami, which for now seems to have cured my Mail problem. It seems others who report that the fix must be reapplied every few days use the procedure suggested by DrewSchat.


Can anyone tell me if the fix suggested by rootami also need frequent reapplication, or does it last longer?


I have problems with Java and iPhoto which appeared at the same time as my problems with Mail. I looked and I think found a similarly trashed symlink. Here is my termial transcript:


new:Application Support ritch$ cd /Users/ritch/Library/Containers/com.apple.iPhoto/Data/Library/Application\ Support

new:Application Support ritch$ ls -lh

total 64

lrwxr-xr-x 1 ritch staff 46B Feb 9 19:16 AddressBook -> A|e?P?

-rw-------@ 1 ritch staff 10B Feb 18 13:25 A|e%8EP%B1

drwx------ 3 ritch staff 102B Feb 14 15:50 CrashReporter

lrwxr-xr-x 1 ritch staff 47B Feb 9 19:16 SyncServices -> ../../../../../Application Support/SyncServices

lrwxr-xr-x 1 ritch staff 41B Feb 9 19:16 iCloud -> ../../../../../Application Support/iCloud

drwxr-xr-x 3 ritch staff 102B Feb 9 19:20 iLifePageLayout



Can someone suggest a correction to these files, similar to what rootami suggested for Mail, to get iPhoto running again?


I realize iPhoto issues are off-topic for a Mail thread, but the issues seem related. Can anyone can rcommend a thread in which the common denominator of trashed sym links is discueesed?

How can I get back Mail Auto-Complete email addresses?

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