iTunes is cutting songs off

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kelcie51 Author

Level 1

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iTunes is cutting songs off

Some songs seem to be corrupt at their file location.

iPod classic, Windows 7

Posted on Aug 10, 2012 4:51 PM

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Answer 1

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turingtest2

Level 10

272,749 points

Aug 10, 2012 5:51 PM in response to kelcie51

Recent purchases?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.

While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.

If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.

See also:

HT5085 - iTunes in the Cloud and iTunes Match Availability

HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store

tt2

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Answer 2

kelcie51 Author

Level 1

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Aug 10, 2012 6:30 PM in response to turingtest2

Had just finished doing this prior to seeing your note. While it didn't seem to work on a single song test, it did work once i downloaded the entire albumn again. Problem solved! Thanks!! Deleting both the parent and music folder and closing iTunes prior to the second download did the trick.

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