wont download itunes 64bit for windows 7, also wont download quick player

Question

Level 1

0 points

wont download itunes 64bit for windows 7, also wont download quick player

well bought myself an ipod clasic thought ok now need to download itunes and quick player but it gets stuck part way in every time. ive cleared all my histories and tempory folderstried in different browsers, tried the normal and the 64bit version (gets further on this as this is the version i need). but now completly stumped, begining to wish id just gone and bought a normal mp3 player.

hope someone has some tips for me

iPod classic, Windows 7

Posted on Aug 10, 2012 6:12 PM

Reply

Answer 1

b noir

Level 9

72,336 points

Aug 10, 2012 6:29 PM in response to sazdawn

Do you get an error message when you try to download/install iTunes? If so, what does it say? (Precise text, please.)

Reply

Answer 2

sazdawn Author

Level 1

0 points

Aug 11, 2012 1:02 AM in response to b noir

It just freezes part way through the downloading process. The highest for the itunes that ive managed to get is 63.2, so around 80% before freezing, normally it only makes it to 6.6 😕

I thought it had managed to download at one point and went to opent he setup file and it told me it wasnt a proper win32 application so checked on here and it said to do everything which ive done and to download quickplayer which also freezes on download (only manage to get about 60% in).

Reply

Answer 3

b noir

Level 9

72,336 points

Aug 11, 2012 11:37 AM in response to sazdawn

Hmmm.

Which web browsers have you tried doing the download with, saz?

Reply

Answer 4

sazdawn Author

Level 1

0 points

Aug 11, 2012 4:39 PM in response to b noir

internet explorer 8, firefox and google chrome

Reply

Answer 5

b noir

Level 9

72,336 points

Aug 11, 2012 4:54 PM in response to sazdawn

Okay ... that's got the browser angle thoroughly covered.

Perhaps try downloading and saving a copy of the installer to a different (64-bit) PC. Copy the iTunes64Setup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunes64Setup.exe file.

Does that go through any better for you?

Reply