Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have problem with the firmeware file...and I do not know what is that

i have problem with the firmeware file...and I do not know what is that

iPhone 4

Posted on Aug 10, 2012 7:05 PM

Reply
3 replies

Aug 10, 2012 7:24 PM in response to manzana73

Make sure you are updating your phone the correct way, by connecting to iTunes and clicking Check for Updates on the Summary tab of your iTunes sync settings. Do not try to download the firmware file from the internet first. Also be sure iTunes is up to date before updating.


Delete the existing firmware (.ipsw) file and try again. You will find it at one of the following locations:


  1. Mac OS X: ~/Library/Application Support/MobileSync/Backup
  2. Windows XP: %AppData%\Apple Computer\MobileSync\Backup
  3. Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
  4. Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

i have problem with the firmeware file...and I do not know what is that

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.