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Updates are working for mountain lion!!!

When ever i try and update i get this message ----> An error occurred while downloading the updates.(102) <------ Any help? i love my mac but i can use any apps without this update ---> Skype, ooVoo, etc... Java update is what i mainly want! Please Help!!

MacBook Pro (15-inch Early 2011), OS X Mountain Lion

Posted on Aug 10, 2012 8:17 PM

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22 replies

Aug 14, 2012 10:57 AM in response to Mac_Lover23

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the page that opens.

Select "/var/log/install.log" from the file list. Post the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time.

Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Aug 14, 2012 6:10 PM in response to Linc Davis

I really dont care if you see my name this time



Aug 14 18:09:37 --- last message repeated 1 time ---

Aug 14 18:09:37 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: scan (f=0, p=0, r=1) found 041-4169, 041-5716, 041-3708, 041-6432

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: start install session with 041-4169, 041-5716, 041-3708, 041-6432

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9353]: Acquired Lock: 501, 9351, 0

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: session began for products 041-4169, 041-5716, 041-3708, 041-6432

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: error downloading product 041-4169: The file couldn’t be saved because you don’t have permission.

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: error downloading product 041-5716: The file couldn’t be saved because you don’t have permission.

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: error downloading product 041-3708: The file couldn’t be saved because you don’t have permission.

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: error downloading product 041-6432: The file couldn’t be saved because you don’t have permission.

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9353]: Releasing Lock: 501, 9351, 0

Aug 14 18:09:44 jason-palmers-MacBook-Pro Software Update[9351]: SUAppStoreUpdateController: session ended for products 041-4169, 041-5716, 041-3708, 041-6432

Aug 14, 2012 6:47 PM in response to Mac_Lover23

Back up all data if you haven’t already done so. Before proceeding, you must be sure you can restore your system to the state it’s in now.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

Drag or copy — do not type — the following line into the Terminal window, then press return:


sudo chown -R $UID $TMPDIR..

You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command.

Updates are working for mountain lion!!!

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