Lost iDisk Files

Hello,


I have been a longtime iDisk user for my work files (spreadsheets, proposals, etc) for several years. I seemed to have missed the cutoff date for accessing my iDisk to move them onto my hard drive or relocate them onto iCloud. I realize this date was the last day of June, however I was wondering if there is ANY way at all to access these files and transfer them off my iDisk. I do not seem to be able to access my iDisk files and folders which I had believed to be saved on my local hard drive. Not so?


Are those files and folders permanently gone forever or is there a way I can access them? I have an iCloud account and use .me for my primary emailing, as well as the address book and contact app which I sync to my iPad and iPhone, however again I seem to be completly shut out from getting to the files on my iDisk.


Thank you in advance for everyone's time and attention. I look forward to hearing from the community soon!


Cheers,

cj

iMac, Mac OS X (10.5.8)

Posted on Aug 11, 2012 2:05 AM

Reply
6 replies

Aug 11, 2012 2:22 AM in response to cwerley

They are gone forever now.


Apple first announced the shut down of iDisk in June 2011, giving users 13 months notice to save their data.


During that 13 months Apple sent all MobileMe users multiple reminders, increasing in frequency as the shut down date approached.


After the shut down date of June 30th 2012, Apple gave a grace period of yet another month to download data before it was finally deleted.


At the end of July 2012, Apple finally shut down the MobileMe servers, and deleted any remaining data and accounts that had not been moved to iCloud in the prior 14 months.


If you missed all that, and haven't maintained offline backups of your iDisk data, it is now gone.

Aug 11, 2012 2:27 AM in response to cwerley

Your files have been deleted from the iDisk server and there is no way of retrieving them from there.


However, if you had iDisk Syncing enabled you may be able to locate the disk image which formed the 'local copy'. Go to System Preferences>MobileMe>iDisk and if iDisk Syncing is turned on, stop it. You should also go to the Sync pane and stop all syncing, then go to the Account pane and sign out and remove your username and password, otherwise you are liable to get error messages.


If iDisk syncing had been on and you turned it off, you should find on your Desktop a disk image called 'previous local idisk for...' or a folder containing the image. Open that and it should contain your files at the time of the last sync. If this does not appear, you should be able to locate the file in your user Library in the 'Filesync' folder (on Snow Leopard - I don't know whether it's somewhere different in Leopard).


If iDisk Syncing had never been turned on then I'm afraid your files are lost. (Time Machine may back up the local copy if it wasn't excluded, but it did not back up the online iDisk).

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Lost iDisk Files

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